Patient Access Associate (Full-time; Evenings) - West Jefferson Medical Center Emergency Department
LCMC Health One
Ā·Yesterday
- Location
- LCMC-1101 Medical Center Blvd, United States of America
- Type
- Full-time
- Department
- Healthcare
- Seniority
- Entry
- Education
- High School
- Source
- Workday
Description
Your job is more than a job
šØĀ Be the Calm in the ChaosāWhen Every Second CountsĀ
In theĀ Emergency Department, no two moments are the sameāand your role is critical.Ā
As aĀ Patient Access Associate, youāre often the first point of contact during some of a patientās most stressful and urgent situations. Whether itās an unexpected emergency or a critical moment, you bring calm, clarity, and compassion from the very start.Ā
Your ability to stay focused, organized, and empathetic helps patients and families feel supportedāeven in high-pressure situations.Ā
š¼ What Youāll Do (aka Keep Things Moving in Critical Moments)Ā
Greet and assist patients and families with urgency and empathyĀ Ā
Register patients quickly and accurately during emergency visitsĀ Ā
Verify insurance, demographics, and required documentationĀ Ā
Communicate clearly and compassionately in high-stress situationsĀ Ā
Support admissions, transfers, and discharges as neededĀ Ā
Partner with clinical teams to maintain patient flow and efficiencyĀ Ā
ā” What Makes You Great in the EDĀ
You thrive in aĀ fast-paced, high-acuity environmentĀ Ā
You stay calm, focused, and professional under pressureĀ Ā
You can multitask without sacrificing accuracyĀ Ā
You lead with empathy while maintaining efficiencyĀ Ā
You communicate effectively with patients, families, and care teamsĀ Ā
š§ What You BringĀ
Strong customer service skills and emotional intelligenceĀ Ā
High attention to detail and accuracyĀ Ā
Ability to prioritize and adapt quickly in real timeĀ Ā
š Minimum RequirementĀ
High School Diploma or GED (or equivalent experience)Ā Ā
šÆ Why This Role MattersĀ
In the Emergency Department, patients donāt have the luxury of planning aheadāthey rely on you in critical moments.Ā
Your role helps create order, clarity, and support when itās needed most.Ā
šĀ Make a difference when it matters mostāone patient, one moment at a time.Ā
WORK SHIFT:
Evenings (United States of America)LCMC Health is a community.Ā
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little ācome on inā attitude is the foundation of LCMC Healthās culture of everyday extraordinary
Your extras
- Deliver healthcare with heart.Ā
- Give people a reason to smile.Ā
- Put a little love in your work.Ā
- Be honest and real, but with compassion.Ā Ā
- Bring some lagniappe into everything you do.Ā
- Forget one-size-fits-all, think one-of-a-kind care.Ā
- See opportunities, not problems ā itās all about perspective.Ā
- Cheerlead ideas, differences, and each other.Ā
- Love what makes you, you - because we do
You are welcome here.Ā
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.Ā LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Ā
Simple things make the difference.Ā
1.Ā Ā Ā To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.Ā
2.Ā Ā Ā To ensure quality care and service, we may use information on your application to verify your previous employment and background.Ā Ā
3.Ā Ā Ā To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.Ā
4.Ā Ā Ā To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.Ā