Business Support Associate

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for supporting Business Managers by completing administrative and financial functions for a group. Key responsibilities include supporting financial reporting, budgeting/forecasting, client data management, oversight of audit/compliance requirements, business planning and preparing presentations for senior management. Job expectations include being able to work effectively in multiple facets of business support and administration.

Responsibilities:

• Creates business presentations on strategy, business performance, planning initiatives and other materials for internal and external audiences
• Generates performance reports focused on driving business and team results
• Tracks and supports weekly and monthly routines
• Communicates and interacts with team members across various lines of business
• Serves as a knowledgeable resource and point person who can help efficiently facilitate the day-to-day operations of the team
• Performs comprehensive client planning, competitor and financial industry benchmark research
• Assists with a variety of ad hoc assignments, typically with time constraints

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Skills:

• Attention to Detail
• Collaboration
• Prioritization
• Reporting
• Business Process Analysis
• Continuous Improvement
• Data Visualization
• Data and Trend Analysis
• Issue Management
• Adaptability
• Business Analytics
• Business Case Review
• Strategy Planning and Development