Supervisor, Warehouse

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.

Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.

As the Supervisor, Warehouse, you are expected to report to the office and/or warehouse (onsite) - these locations are approx. 40 mins apart.

On a given day, you may:

Warehouse & Logistics Management

• Oversee and monitor warehouse operations performed by third-party logistics providers (3PLs).
• Ensure inventory accuracy through regular reconciliation and cycle count reviews.
• Monitor warehouse and transportation KPIs, including on-time delivery, order accuracy, inventory integrity, and service levels.
• Coordinate inbound and outbound shipments to support customer requirements and business objectives.
• Investigate and resolve logistics and inventory discrepancies.
• Drive continuous improvement initiatives with logistics partners.

Order Management & Customer Support

• Coordinate order fulfillment activities for the region.
• Monitor order processing and shipment execution to ensure timely customer deliveries.
• Collaborate with customer service, sales, procurement, and operations teams to address customer requirements.
• Resolve delivery issues and communicate status updates to stakeholders.

Procurement & Supplier Coordination

• Create and manage purchase orders for international subsidiaries and local suppliers.
• Follow up with suppliers regarding order confirmations and delivery schedules.
• Purchase inventory and non-inventory materials as required.
• Review and coordinate supplier invoices and payment-related activities.

Import & Export Operations

• Coordinate import and export shipments with freight forwarders and customs brokers.
• Track incoming shipments and customs clearance activities.
• Review import/export documentation to ensure accuracy and completeness.
• Support temporary export and re-import processes.
• Maintain records related to customs transactions and international shipments.

Customs & Trade Compliance

• Ensure compliance with local customs regulations and international trade requirements.
• Maintain complete records for active customs brokers and required authorizations.
• Review customs declarations, invoices, and shipping documentation.
• Validate import/export information, including:
• Support tariff classification determinations and customs valuation requirements.
• Manage supporting documentation for customs audits and regulatory inspections.

Discrepancy & Claims Management

• Investigate overages, shortages, and shipment discrepancies.
• Collect supporting documentation and coordinate corrective actions with suppliers, customs brokers, and subsidiaries.
• Follow up on credit notes, invoices, and replacement shipments as required.

Reporting & Process Improvement

• Maintain accurate logistics, inventory, and customs records.
• Generate operational reports and KPI dashboards.
• Identify opportunities to improve supply chain efficiency, cost management, and service performance.
• Support implementation of standardized logistics and trade compliance processes.

Qualifications

Education (Must to have)

• Bachelor's degree in Supply Chain Management, Logistics, International Trade, Business Administration, or related field.

Experience

• 3–5 years of experience in logistics, warehouse operations, import/export, supply chain, or trade compliance. (must to have)
• Experience managing third-party logistics providers (3PLs). (nice to have)
• Experience working with customs brokers and international transportation providers. (nice to gave)
• Knowledge of inventory management and order fulfillment processes. (nice to have)

Skills & Competencies

• Strong understanding of international trade and customs regulations.
• Knowledge of warehousing and transportation operations.
• Excellent analytical and problem-solving skills.
• Strong organizational and project coordination abilities.
• Proficiency in ERP systems and Microsoft Office applications, particularly Excel.
• Strong communication and stakeholder management skills.
• Ability to work independently and manage multiple priorities in a dynamic environment.

Languages (must to have)

• Spanish – Fluent
• English – Advanced (written and spoken)

Preferred Qualifications (Nice to Have)

• Experience in a multinational manufacturing or industrial environment.
• Knowledge of Latin American import/export regulations.
• Experience with inventory control and warehouse performance management.
• Certification in Supply Chain, Logistics, or International Trade is a plus.

We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.

We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects.

We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth!

Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.

Use of Technology in Our Hiring Process

JBT Marel uses technology-assisted tools, including artificial intelligence (AI), to support the review of applications.

These tools help our recruiting teams identify skills and experience relevant to the role based on job-related criteria.

All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent and inclusive hiring practices globally.

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