- Location
- Canada, Canada
- Workplace
- Remote
- Type
- Full-time
- Department
- Marketing
Description
Head of Creative Strategy
Department: Creative
Employment Type: Full Time
Location: Canada
Description
Creative is one of the biggest levers in scaling our clients’ paid media performance.
Key Responsibilities
Skills, Knowledge and Expertise
- Build and lead CDM’s Creative Strategy function, defining the methodologies, standards, and operating system behind how we research, ideate, test, learn, and scale creative.
- Manage Senior Creative Strategists and the Performance Creative Manager.
- Build systems that turn customer, market, and performance data into actionable creative direction.
- Create a cross-account learning system so wins, losses, hypotheses, and insights compound across the portfolio.
- Set and maintain the strategic and creative quality bar across the department, regularly reviewing work and challenging thinking.
- Ensure Creative Strategy and Creative Execution scale together with the right quality, capacity, velocity, prioritization, and feedback loops.
- Build testing frameworks, briefing standards, and learning loops that improve creative performance and decision-making.
- Build training, playbooks, and frameworks that improve creative thinking across Media Buyers and Creative.
- Build AI-enabled workflows that improve research, analysis, creative intelligence, and decision-making.
- Partner closely with Paid Social, CRO, Paid Search, Client Success, and leadership.
- Ensure creative decisions are connected to business outcomes such as Creative Win Rate, CPL, CPS/CPD, lead quality, COM, and account growth.
- Hire and develop future Creative Strategy talent.
- Proven experience leading creative strategy or performance creative.
- Experience building or scaling a team, department, or operating system.
- Strong performance-marketing and commercial understanding.
- Strong direct-response and consumer-psychology background.
- Experience building creative testing frameworks, learning systems, and standards.
- Experience managing strategists and/or creative-production teams.
- Strong cross-functional leadership and ability to drive adoption.
- Strong understanding of AI and how to apply it across a team, not just individually.
- Able to operate at portfolio level while still maintaining a strong account-level creative quality bar.
- Clear, decisive communicator who can simplify complexity and turn strategy into action.
- Lead generation or high-ticket services experience.
- Home improvement experience.
- CRO and landing-page testing familiarity.
- UGC, founder-led, or spokesperson-led creative experience.
- Hands-on familiarity with editing or design tools.
- CDM consistently introduces genuinely new creative ideas instead of recycling the same concepts and formats.
- Creative iterations are more deliberate, strategic, and evidence-based.
- Media Buyers and editors produce stronger briefs and creative recommendations on their own.
- Learnings are captured, shared, and applied across accounts.
- AI-supported research and creative workflows are adopted department-wide.
- CDM has a repeatable creative-strategy engine that gets stronger with every test.
Benefits
- Competitive base salary + performance-based bonuses
- Flexible remote work environment with option for in-person collaboration (Vaughan, ON)
- Group Benefits - Medical, Dental, Vision, RRSP/401k Plan w/matching, more.
- Company-provided MacBook computer
- Home office budget and Clever merch delivery to get you started
- Work Abroad Policy: Need a new working environment? Our work abroad policy supports this!
- The chance to shape and grow a high-performing Client Success team
- A culture of performance and respect where the best work happens with extreme ownership and accountability meets collaboration.