- Location
- Bengaluru, IN
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Operations
- Seniority
- Senior
- Source
- Lever
Description
We’re a growing team, and as we scale, so does our need to focus on expanding our Customer Operations team. You’ll be joining a people-focused company, and as a Senior Quality Engineer and will be the functional lead between the product release and the customer's business. You own the test scope for each customer upgrade, resolve gaps between the new release and how the customer works today, and lead customer walkthroughs of what changed. You collaborate with Professional Services, Support and Product team.
Skills
OracleJiraContract ManagementERP
Benefits
Professional growth and Development opportunities.Working within a team of friendly, skilled people where help is always within reachFlexible working hours4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workdayHigh-end laptop (Windows or Mac)Competitive pay and bonus18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year.16 hours of paid volunteer time off per year26 weeks of paid maternity leave and 10 days of paid paternity leave.12 wellness leaves for women employeesHealth Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents.Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered.Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered.Provident fund contributions