Part-Time Permit Technician

PART-TIME PERMIT TECHNICIAN (Engineering Division)

• Provide customer service by responding to general public, developer, and agency inquiries by phone and at the counter; provide information regarding building, encroachment and grading permit policies and application procedures; and work cooperatively with property owners, contractors, architects, developers, engineers or their representatives to resolve questions regarding permit issuance and permit fees.
• May review building, traffic control or engineering plans and specifications for completeness and conformance to application requirements and regulations; ensure that required permits have been obtained; verify contractor licensing; route plans to appropriate departments for review and sign off; track plans and ensure timely returns; prepare and track plan packets for plan check by outside contract services; and compiles plan check comments.
• Calculate, collect and record permit application and plan check fees; coordinate fee collection with staff; issue building, grading, encroachment, and over the counter permits for development projects; and coordinate bond releases with finance staff and contractors.
• Coordinate with outside agencies to ensure all necessary approvals acquired before issuing permits.
• Work closely with Code Enforcement Officer on code compliance issues to ensure community concerns are addressed and building code is adhered to.

• Assist in scheduling daily building or engineering inspections; monitor Division inspection phone line; and coordinate utility releases with building inspectors and utility company.
• Maintain department records, file and other reference materials; compile and disseminate data regarding permit activity and fee collections; prepare and edit correspondence, plan check comments and various technical and statistical reports.
• Establish positive working relationships with building contractors, developers, engineers, representatives of community organizations, state/local agencies, associations, City management and staff, and the general public.
• Perform related duties as assigned.

Knowledge of:

• Building and municipal code sections as related to permit processes and inspection procedures; various construction methods and terminology; real property description and terminology; basic research methods used in the collection, tabulation, analysis and application of building inspection data.
• Related departmental policies and procedures.
• Modern office practices, procedures, methods and equipment, including computer systems and software, including specialized permit maintenance systems.
• English usage, spelling, grammar and punctuation.

Ability to:

• Read, interpret and review plans, blue prints and supporting documentation; interpret, apply and explain applicable laws, codes and regulations.
• Use initiative and sound judgment within established procedural guidelines.
• Organize, coordinate and carry out assigned functions and activities.
• Compile and maintain complex and extensive records, analyze and compile technical and statistical information, and prepare detailed reports.
• Work independently in the absence of supervision and shift priorities as needed.
• Communicate clearly and concisely, both orally and in writing.
• Work cooperatively with other divisions, City officials and outside agencies; facilitate cooperation in pressured or confrontational situations.
• Represent division and the City as required with diplomacy and tact.
• Interpret and apply policies, laws and regulations.
• Operate and use modern office equipment, including computer equipment and software. Experience in utilizing permitting software would be preferred.
• Maintain confidential data and information.
• Utilize a computer and type at a speed necessary for adequate performance of assigned duties.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience & Education:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and experience would be:

Experience: Three (3) years of office support experience including public contact and at least one year working in an Engineering or Building department.

Education: Associates degree in public administration, architecture, or other closely related field.

Selection

The most qualified candidates will be invited for an oral board interview, based on background and experience as evidenced by their application and supplemental questionnaire responses. A written test may be administered. To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member on the oral board interview.

Employment Information 

Employment offers are contingent upon successful completion of a pre-employment physical exam and background check, including fingerprinting.

Immigration Reform & Control Act

To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

Equal Opportunity Employer 

The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of 1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department.

Questions? Contact: Colleen Duran, HR Analyst, cduran@ phillca.gov (925) 671-5294