- Location
- Kuala Lumpur - RedQ, Malaysia
- Type
- Full-time
- Source
- Workday
Description
Job Description
Position Overview
We are looking for a proactive and detail-oriented Executive, Data Analyst to join our analytics team. In this role, you will play a key part in monitoring flight and ancillary sales performance, developing interactive dashboards, and turning raw datasets into actionable commercial insights.
You will work closely with cross-functional teams including Business, Product, and Engineering to optimize analytics workflows, automate reporting, and empower management with data-backed decision-making capabilities.
Key Responsibilities
Performance Monitoring & Dashboarding
- Sales Analytics: Analyze flight and ancillary sales performance using Google BigQuery, Microsoft Excel, and Looker Studio to track trends, evaluate revenue drivers, and support strategic decision-making.
- KPI Dashboard Management: Develop, deploy, and maintain dynamic, automated dashboards tracking essential commercial metrics, booking volume, and ancillary performance.
Data Governance & Pipeline Management
- Data Cleansing & Reconciliation: Perform end-to-end data extraction, cleansing, transformation, validation, and reconciliation across disparate data sources to guarantee high data integrity and reporting accuracy.
- Automation & Efficiency: Identify opportunities to automate manual, recurring reporting workflows, optimizing legacy analytical pipelines to improve overall reporting speed and operational efficiency.
Business Collaboration & Root-Cause Analysis
- Cross-Functional Requirement Gathering: Partner with Business, Product, and Engineering teams to define reporting scope, translate complex business goals into scalable technical specs, and deliver reliable BI deliverables.
- Root-Cause Investigation: Conduct thorough root-cause analysis on data discrepancies, unusual performance anomalies, and sales fluctuations, offering actionable findings and remediation steps to relevant stakeholders.
Commercial Insights & Ad-Hoc Analytics
- Strategic Insights: Synthesize complex performance datasets into digestible management reports, clear trend assessments, and high-level summaries for senior leadership.
- Ad-Hoc Projects: Support ad-hoc commercial queries and multi-disciplinary initiatives relating to flight route performance, ancillary bundling strategies, and market distribution channels.
Qualifications & Requirements
Education & Experience
- Bachelor’s Degree in Data Analytics, Computer Science, Statistics, Mathematics, Economics, Information Technology, or a related quantitative field.
- 1 to 3 years of working experience in commercial data analytics, business intelligence, or performance reporting.
- Prior experience in the aviation, airline distribution, online travel agency (OTA), or travel tech industry is strongly preferred.