Solid-State Drive (SSD) Senior Failure Analysis Engineer

Req. ID:

JR111887 Solid-State Drive (SSD) Senior Failure Analysis Engineer

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As a Global Quality (GQ) Non-Volatile Memory Quality Reliability Assurance (NVMQRA) Returned Material Authorization (RMA) Failure Analysis (FA) Engineer at Micron Technology, you will perform advanced system-level failure analysis of customer-returned products while leveraging AI-enabled diagnostic tools, data analytics, and automation technologies to accelerate root-cause determination. You will collaborate with cross-functional engineering teams to drive corrective actions, quality improvements, and customer satisfaction initiatives. In addition, you will lead strategic projects focused on AI transformation, process automation, operational excellence, and continuous improvement of Failure Analysis capabilities across the organization.

Responsibilities and Tasks

Perform FA of Customer Returns

• Understand customer failure mode and observed fail conditions

• Perform initial FA, including usage of Agentic-AI tool

• Replicate customer test environment

• Perform Automated Test Equipment (ATE) analysis and interpret results

• Perform detailed fault isolation once failure has been confirmed

• Collaborate with cross-functional resources and support groups to identify root cause and corrective action

• Summarize findings and submit for Component / Firmware / Module FA

Provide FA Diagnostic Reports to Internal Customers

• Verify summarize analysis at electrical and physical level

• Identify potential risks to external customers

• Communicate with respective Business Unit(s) (BU) on potential impact to customers

• Provide formal FA reports with findings

• Provide regular updates through interim reports and conference calls

Manage Communication of FA Results to Internal Teams

• Provide additional information to enable identification of root cause/corrective action

• Ask detailed and follow up questions as necessary to provide an adequate customer response

• Analyze data from various sources for trends and variations

• Drive overall process and product quality improvement

• Record FA results and usage statistics in internal tracking system

• Create and distribute FA status reports

Maintain Knowledge of Product Drive Capabilities and Characteristics

• Stay current on latest technology and AI development

• Maintain operational knowledge on FA diagnostic tools and methodologies

• Comprehend qualification data and potential impact to customer operation

• Stay current on common customer applications

• Partner with customer support team for quality project initiative

Job Profile(s):

Quality Engineer 3

Relocation level: (TBD)

Before Getting Started

Please review Micron’s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that:

• Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.
• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

​​​​

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.