Health Information Management Specialist II

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019

Health Information Management Specialist II - Job Overview

Schedule: 8AM-4:30PM

As a Health Information Management Specialist II, you will play an important role in keeping patient medical charts accurate, organized, and accessible. Your thoughtful attention to detail helps clinical teams find vital information when they need it, supporting a smoother care experience for patients and families across Legacy Community Health.

You will join a collaborative, enterprise-level team where your communication skills, confidentiality, and commitment to quality are valued every day. Through document indexing, record reconciliation, and electronic health record support, you will help strengthen the systems that connect community members with safe, coordinated healthcare.

Make a meaningful difference

• Support the accurate organization and processing of digitized medical records across multiple clinics.
• Help clinical teams access complete, properly indexed patient documentation within the Electronic Health Record System.
• Contribute to efficient health information workflows through document indexing, reconciliation, and work-queue monitoring.
• Collaborate with colleagues through cross-coverage of departmental functions, including chart mergers and onsite or clinic-based documentation technician staffing.
• Protect patient privacy by following HIPAA requirements and honoring the dignity of every patient, family, visitor, and fellow employee.
• Continue building your knowledge and confidence through training support, recommendations, required meetings, and safety programs.

A connected and supportive team environment

You will work alongside people who value teamwork, clear communication, accountability, and continuous improvement. Your positive and respectful approach will help the department meet its goals while supporting Legacy’s Mission, Code of Ethics, cultural diversity objectives, and Service Guarantee.

• Contribute to an essential function within the community healthcare ecosystem.
• Build meaningful relationships through collaboration with enterprise and clinic-based teams.
• Grow your professional confidence while supporting accurate, respectful, and service-focused health information practices.

Key Responsibilities

• Work on an enterprise-level to ensure that digitized medical records are organized and processed accordingly.
• Assist with training and provide recommendations on how medical records are processed and stored within the Electronic Health Record (EHR).
• Gather and sort paper medical records, such as lab reports, imaging results, consultation reports, and external records, from multiple clinics within the organization for scanning into the EHR System.
• Import documents into the proper patient’s chart in a timely manner.
• Gather and sort eFax and eDocuments, such as lab reports, imaging results, consultation reports, and external records, from multiple clinics within the organization for import into the patient’s chart within the EHR System.
• Work with the document indexing system to monitor and maintain work queues, document mapping, and reconciliation.
• Ensure cross-coverage of various departmental functions, including but not limited to chart mergers and onsite or clinic-based documentation technician staffing.
• Follow Legacy guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
• Maintain strict confidentiality.
• Use oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the LEGACY Mission.
• Maintain established Legacy policies, procedures, objectives, quality assurance, safety, environmental, and infection control standards.
• Implement job responsibilities in a manner consistent with the LEGACY Mission and Code of Ethics and supportive of Legacy’s cultural diversity objectives.
• Support and adhere to LEGACY Service Guarantee.
• Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Promote effective working relationships and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectives.
• Attend all required meetings and safety training programs and describe responsibilities related to general safety, department or service safety, and specific job-related hazards.
• Operate assigned equipment and perform all procedures in a safe manner as instructed.
• Maintain the work area and equipment in the condition required by LCHS standards.
• Demonstrate proper body mechanics in all functions.
• Report safety concerns promptly to appropriate personnel.
• Follow LCHS’s exposure control plans for bloodborne and airborne pathogens.
• Demonstrate knowledge of techniques, procedures, and correct use of protective barrier equipment in accordance with Universal Precautions.
• Assure a safe environment by instituting appropriate control measures.
• Perform other related work and duties as assigned.

Minimum Qualifications

• High school graduation or GED.

Required Years of Experience

• 2 years of related experience or in lieu of experience, a degree from an accredited college or university

Desirable Education and/or Experience

• Associate’s Degree or higher with 2 years of healthcare experience preferred
• Previous experience in a clinical/healthcare setting preferred.
• Registered Health Information Technician (RHIT) Certification preferred.

Required Knowledge, Skills, and/or Abilities

• Ability to work independently and as part of a team to ensure performance standard are met.

Desirable Knowledge, Skills, and/or Abilities

• Word processing and computer experience preferred.
• Experience working within an Electronic Health Record System (EHRS) preferred

About Legacy Community Health

The largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has delivered affordable, high-quality care for nearly 40 years across 50+ clinics in Greater Houston and the Gulf Coast. Our mission — driving healthy change in our communities — guides everything we do, and it starts with our people.

Approachable & Collaborative — Leads with humility, values diverse perspectives, and builds trust through teamwork.

Driven & Committed — Takes initiative and goes the extra mile to improve patient outcomes and drive continuous improvement.

Thoughtful Communicators — Pairs clinical/technical skill with emotional intelligence, navigating complex situations with empathy and professionalism.