Relational Security Officer

nSPH Transition Information

As Providence Health Care prepares for the opening of the New St. Paul's Hospital, some aspects of this position may evolve during the transition period. While the overall nature of the role is expected to remain substantially the same, operational requirements may result in adjustments to scheduling, FTE, unit assignment, site or other operational details. Please note: This position is part of a planned Master Rotation transition associated with the opening of the New St. Paul’s Hospital (NSPH). Effective February 22, 2027, the position will transition to 1.00 FTE with Days/Nights Rotating (07:30-19:30, 19:30-07:30) and rotating days off.

Summary

JOB SUMMARY:Reporting to the Coordinator/Team Lead, the Relational Security Officer maintains and enforces security of persons and property in accordance with established policies and procedures. QUALIFICATIONS:EducationCurrent BC Security Guard License, OFA Level I Certification, Certification of Training Completion in Advanced Security Training. One year's recent related experience or an equivalent combination of education, training and experience.Skills and AbilitiesAbility to communicate effectively, both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment. Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks, safety and security hazards and takes appropriate action. Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others. Responds to emergencies such as the Providence Health Care Disaster Plan, fire, and physically aggressive patients; assesses the situation, consults with medical staff and others, and takes appropriate action as required. Investigates, resolves and reports disturbances utilizing non-violent interventions. Documents and reports incidents in accordance with established Protection Services procedures. Provides security for Providence Health Care patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public. Participates in photo identification and security system programs through methods such as taking staff photos, card access information and entering database information. Utilizes and operates photo identification, access control, CCTV and other security system programs. Provides pre/post flight safety inspections of heliports following appropriate departmental procedures. Liaises with fire, police and other related community officials regarding fire and security protocol, response, incidents and investigations per department guidelines. Provides First Aid services to injured persons, completes required documentation and maintains supplies. Maintains a daily log of events and prepares detailed reports. Performs other related duties as assigned.

Job Accuracy Posting Flag

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required