- Location
- Lisbon, Lisbon, Portugal · published
- Type
- Full-time
- Department
- IT
- Seniority
- Lead
- Source
- Workable
Description
About Us
1GLOBAL is a technology-driven global mobile communications provider helping enterprises and consumer brands deliver seamless connectivity worldwide. Powered by a best-in-class telecom platform, proprietary eSIM technology, and its own mobile core network across 15 countries, 1GLOBAL operates as a fully regulated telecommunications provider in 43 countries.
Founded in 2022, 1GLOBAL has rapidly become one of Europe's fastest-growing telecom technology companies, connecting more than 80 million people and devices globally. Our customers include leading banks, multinational enterprises, global retailers, travel companies, payment service providers, and digital-first businesses.
Headquartered in the Netherlands, with R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 550 professionals across 16 countries. With annual revenues exceeding US$200 million and a strong track record of profitability, we continue to invest in innovation, infrastructure, and international expansion as we redefine the future of global mobile connectivity.
About the Team
We are looking for a hands-on Payments Team Lead to take technical and operational ownership of our internal payment gateway, which provides a common integration layer over multiple payment service providers. You will lead experienced developers who built the existing solution, working closely with them to evolve the architecture, ensuring reliable, secure, and scalable payment solutions that support our business operations and customer experience.
You will work closely with Product, IT, Finance, Operations, and Billing teams to translate business needs into reliable platform capabilities while building the technical knowledge and operational maturity of the team.
You will be part of an international environment where engineering ownership, customer focus, accountability, and collaboration are expected. Fluency in English is essential for this role.
About the Role
- Lead the payments engineering team day to day, setting priorities, managing delivery plans, and ensuring predictable, on-time execution.
- Interpret business needs from customers, stakeholders, and product managers, translating them into clear technical designs and actionable development tasks.
- Own the technical direction for the payments domain, balancing short-term delivery pressure with long-term platform resilience, scalability, security, and maintainability.
- Design, document, and communicate solution architectures, including technical impact, effort, dependencies, and resource requirements.
- Lead by example through hands-on technical guidance, design reviews, code reviews, and pragmatic engineering decision-making.
- Act as a subject matter expert for payment processing, payment gateway integrations, transaction lifecycle management, and reconciliation.
- Ensure seamless integration between payment platforms, billing systems, CRM/BSS, financial systems, and external payment service providers (PSPs).
- Oversee payment transaction flows, including authorization, capture, settlement, refunds, recurring payments, and exception handling.
- Ensure payment processing accuracy, transaction traceability, and reliable reconciliation between payment providers, internal systems, and financial records.
- Drive improvements in reliability, payment success rates, transaction processing performance, cost efficiency, and overall platform reliability.
- Contribute to capacity planning, performance tuning, and platform evolution to support increasing transaction volumes and business growth.
- Promote and enforce best practices in AI-assisted development, coding standards, software quality, automated testing, CI/CD, deployment reliability, and full lifecycle ownership.
- Ensure observability, security, compliance, and operational readiness are considered across new and existing payment capabilities.
- Lead production ownership, incident investigation, root cause analysis, and continuous improvement of payment processing and operational procedures.
- Participate in recruitment and uphold high standards for technical excellence across the team.