Professional, Consulting

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Job Description

Consultant (P1)

Purpose of the role:

The Workplace Strategy Lead serves as a key strategic partner in delivering comprehensive workplace services across the client portfolio. This role encompasses workplace strategy consulting, change management, occupancy planning, design management, and workplace experience services. The successful candidate will drive workplace transformation initiatives, ensure design standard compliance, manage space planning operations, and deliver data-driven insights to optimize workplace performance and support organizational objectives.

Key responsibilities:

1. Workplace Strategy & Change Management

• Lead workplace strategy programs from development through implementation.
• Conduct pre- and post-occupancy studies and workplace research.
• Develop change management strategies for workplace transformation initiatives.
• Conduct stakeholder readiness assessments and provide senior leader coaching.
• Implement various pilots for Future of Work-related initiatives, review and analyze utilization studies, workstyle survey recommendations.
• Develop workplace performance dashboards and track key metrics.
• Provide strategic advisory services and cross-functional coordination.
• Measure, monitor, and report cost saving and value-added contributions.

2. Design Management & Standards

• Oversee design phases: schematic design, design development, and construction.
• Execute design review processes and facilitate stakeholder approvals.
• Support interior design, furniture selection, and workplace innovation initiatives.
• Understanding Client workplace standards and design guidelines with the intent of supporting their on-going application and evolution.

3. Occupancy Planning & Space Management

• Serve as primary contact for space planning requests.
• Assess space needs and propose solutions aligned with business goals.
• Performing space planning studies using CAD drawings test fits of new and existing offices in support of ad hoc project and reporting requirement – using Autodesk ACAD software to produce 2D/3D drawings and documentation.
• Planning, management, and execution of campus wide restacks using Acad.
• Review seating allocations, stack plans, and seating ratios.
• Evaluate ADA accommodation solutions.

4. Maintenance, Management of Client Space

• Maintenance, management of Client Space for India.
• Working with Global Space Operators to oversee global consistency in Client Space.
• Maintaining drawings – ensuring floor layouts (mainly furniture) are updated (requires CAD experience to make any changes to floor drawings).
• Administering data quality checks – responsible for data maintenance including cross checking with HCM hires and terms reports, centralized monthly quality control, interact with GS Finance regarding issues related to the occupancy charge back process, and enforce the appropriate processes for data changes.
• Providing continuous coverage and access administration to Client Space.
• Delivering training as required to divisional Client Space admins; responsibilities could include responding to user clarifications / inquiries.
• Development and refining Client Space as necessary with latest upgrades.
• Global month-end chargeback, data clean up, month end reporting globally and regionally.
• Setting up profiles for user and admins in Client Space.
• Providing data from Client Space and drawings to support RE Strategy team to carry out analysis and evaluation of workplace both existing and proposed.

5. Analytics

• Analyzing divisional attendance, hires and terms, growth, summer bulge data and reporting.
• Analyzing and reporting occupancy data using database tools.
• Preparing dashboards such as occupancy dashboards, RE planning dashboards, attendance, log in information, summer models, divisional data analytics.
• Benchmarking, tagging, spatial analytics using floor plans and spreadsheet programs.
• Generate ad-hoc reports to support strategic decision-making.

6. Move Coordination & Management

• Identify program requirements to assist RE Planning Lead in the development of project scope.
• Assist in development of migration plans and strategies based on business adjacencies, regulatory & compliance requirements etc.
• Participate / coordinate project and move coordination meetings.
• Develop migration plans and sequencing of group-level moves / relocations.
• Part of move coordination team to review and approve moves, develop migration plan and conduct facility audits.

7. Workplace Experience & Communications

• Implement employee experience initiatives and amenities programs.
• Support remote work, hybrid models, and global collaboration frameworks.
• Develop communication strategies for workplace changes.

8. Reporting & Documentation

• Assist Client Planning Lead in preparing presentations, divisional documentation, Monthly reports, project updates and postings, detailing project status including budget and schedule risks, opportunities, decisions required, milestones etc.
• Review, analyze and provide recommendations based on space utilization, seat demand and occupancy levels.
• Maintain consistent communication cadences with stakeholders.

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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