Clinic Operations & Business Development Manager

Description

We are seeking a dynamic, multi-talented Clinic Operations & Business Development Manager to lead our pulmonary practice. In this hybrid role, you will split your time between internal clinic operations and external market expansion.The ideal candidate is an entrepreneurial leader who can manage daily office workflows, maintain and build critical relationships with rehabilitation facilities, drive field referrals, and seamlessly step in to provide clinical support as a Medical Assistant when needed for call outs etc.

Key ResponsibilitiesBusiness Development & Market Expansion (50%)

• Field Referral Generation: Execute field-based business development strategies to drive new patient referrals from primary care physicians, hospitals, and specialists.
• Relationship Management: Maintain and deepen relationships with local rehabilitation centers, skilled nursing facilities (SNFs), and long-term acute care hospitals (LTACHs).
• Market Evaluations: Conduct continuous market analysis and evaluation to identify new geographic or clinical business opportunities and growth areas.
• Brand Ambassadorship: Represent the pulmonary clinic at community events, healthcare fairs, and professional networking functions.

Clinic & Office Management (40%)

• Daily Operations: Oversee all front- and back-office workflows, ensuring compliance, efficiency, and an exceptional patient experience.
• Staff Leadership: Supervise, schedule, and mentor administrative and clinical support staff.
• Financial Oversight: Manage billing workflows, vendor relationships, office inventory, and operational budgets.
• Process Improvement: Optimize scheduling and electronic health record (EHR) workflows to minimize patient wait times and maximize provider utilization.

Clinical Backup Support (10%)

• Coverage & Cross-Training: Act as the primary backup for clinical staff; smoothly transition into a Medical Assistant role during call-outs or high-volume periods.
• Patient Care: Perform basic MA duties including rooming patients, taking vitals, updating medical histories, and assisting the pulmonologist with examinations or basic diagnostic tests (e.g., spirometry) as permitted (hands-on training for the right candidate) 

What We Offer

• Competitive base salary with a performance-based bonus structure tied to referral growth.
• Comprehensive health, dental, and vision insurance.
• Paid time off (PTO) and paid holidays.

Requirements

Qualifications & Skills

Experience: Minimum 5 years of healthcare management and marketing experience, with a proven track record and book of business in healthcare business development, marketing, or medical sales.
Industry Knowledge: Deep understanding of pulmonary medicine, respiratory therapy, or rehabilitation facility ecosystems is a strong plus.
Technical Skills: Proficiency with Electronic Health Records (EHR) systems, medical billing software, and CRM/sales tracking tools.
Soft Skills: Exceptional interpersonal, negotiation, and communication skills; highly adaptable with a "no task is too small" attitude.
Travel: Reliable transportation required for daily local travel to field marketing and relationship-building meetings.