Bilingual Front Desk Receptionist - Plastic Surgery

We are seeking a detail-oriented, bilingual Front Desk Receptionist to support our client's Plastic Surgery practice. The ideal candidate is fully fluent in English and Spanish, brings hands-on experience using Office Ally for patient scheduling and insurance verification, and excels at managing front-office administration, patient communications, and intake coordination with accuracy and efficiency.

Key Responsibilities:

• Handle all inbound and outbound patient communications with clear, professional phone etiquette.
• Perform insurance verification and pre-authorization to confirm patient eligibility and coverage details prior to visits.
• Manage patient scheduling, consultation calendars, and appointment coordination.
• Utilize Office Ally to process patient check-ins, update medical records, and maintain clinical logs.
• Provide comprehensive front-office administrative support to maintain smooth daily operations.