Functional Expert - Process Governance & Change Transformation

Create a better future!

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference.  We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining We need your leadership skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.

Functional Expert - Process Governance & Change Transformation

We are seeking a strategic governance and change expert to help ensure that business transformation creates lasting value. The mission is to establish the standards, controls and knowledge structures that allow a global organisation to change with consistency, confidence and discipline.

As a Functional Expert, you will shape how processes are governed, how changes are controlled and how organisational knowledge is protected. You will advise Process Owners, project teams and functional leaders on readiness, compliance, adoption and governance risk.

This role goes beyond maintaining documents or coordinating communications. It is an opportunity to become a recognised authority on process integrity and sustainable change, influencing how new policies, systems, data and ways of working are adopted and retained across the enterprise.

Essential Functions & Key Result Areas (KRAs)

Build the Governance Backbone: Enterprise Standards & Knowledge (30%)

• Governance and Knowledge Architecture: Define how processes, SOPs, work instructions, templates, playbooks and knowledge assets are created, approved, controlled, reviewed and retired. Establish clear accountability for the quality and integrity of enterprise process knowledge.
• Outputs: Process-governance framework, controlled SOP library, standards catalogue, document lifecycle model, process-owner accountability matrix and enterprise knowledge architecture.

Protect Process Integrity: Change Control & Organisational Readiness (25%)

• Strategic Change Assurance: Assess the organisational effect of changes to processes, policies, systems and data. Establish the readiness, approval and adoption requirements needed to protect operational continuity and expected business value.
• Outputs: Change-impact assessments, readiness evaluations, approved change records, stakeholder-impact maps, adoption strategies and implementation assurance reports.

Create Visibility Before Risk Becomes Failure: Compliance & Control Intelligence (20%)

• Governance Risk Leadership: Maintain an enterprise view of process risks, compliance gaps, documentation weaknesses and overdue obligations. Use automated alerts and structured escalation to enable early management intervention.
• Outputs: Risk and control register, compliance assessment, governance heatmap, automated alert framework, exception reports, escalation papers and corrective-action tracker.

Make Change Last: Process-Owner Advisory & Adoption Governance (15%)

• Strategic Governance Partnership: Advise Process Owners, project teams and functional leaders on governance expectations, adoption risks and control requirements. Ensure material changes are supported by clear decisions, ownership and evidence.
• Outputs: Governance review packs, process-owner decision records, adoption reports, audit evidence files, policy-alignment assessments and management action updates.

Preserve What the Organisation Knows: Governance Culture & Knowledge Transfer (10%)

• Governance Capability Leadership: Build awareness of process ownership, document control and change responsibilities. Capture lessons and strengthen the organisation’s ability to retain knowledge through business and workforce changes.
• Outputs: Governance learning pathway, role-based guidance, onboarding content, knowledge-transfer plans, lessons-learned repository and standards-awareness sessions.

Parameters for Success

• Process Integrity: Approved standards and processes remain current, controlled and clearly owned.
• Change Assurance: Material changes enter the business with complete assessment, approval and adoption plans.
• Governance Visibility: Management has early visibility of control gaps, expired documents and overdue actions.
• Sustainable Adoption: New ways of working are understood, applied and retained after implementation.
• Knowledge Resilience: Critical organisational knowledge remains accessible and protected through change.

Qualifications & Skills

Education

• Bachelor’s or Master’s degree in Business Administration, Operations, Supply Chain, Organisational Development or a related discipline.

Experience

• 8-12 years of experience in process governance, change transformation, document control, compliance, Quality Systems or operational governance.
• Proven experience designing governance frameworks and advising senior stakeholders.
• Experience controlling enterprise documentation, process standards and knowledge assets.
• Demonstrated involvement in complex digital or organisational transformations.

Technical & Certifications

• Prosci, ADKAR or equivalent change-management certification preferred.
• Strong knowledge of process governance, document control, risk registers and compliance monitoring.
• Experience with SharePoint, workflow tools and knowledge-management platforms.
• Familiarity with EPICOR, Coupa, D365 or equivalent systems.

Personal Capabilities

• Strategic governance judgement and strong personal integrity.
• Confidence to challenge control gaps and non-compliance constructively.
• Ability to influence without direct authority.
• Strong documentation discipline and attention to detail.
• Clear communication and consistent follow-through.

What we offer

• A global and inclusive workplace focused on sustainability and innovation
• Work-life balance with a flexible work schedule so you can focus on professional and personal priorities
• Competitive benefit package including Health Insurance, Personal Accident / Disability, Group Term Life Insurance, Annual health check-up, and voluntary insurance options

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials

FLSmidth is a full flowsheet technology and service supplier to the global mining industries. We help our customers to improve performance, lower operating costs and reduce environmental impact. – for more information please visit https://fls.com/en

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

The world needs more minerals, and they are becoming harder to produce. FLS works alongside mining companies as their performance partner, helping them increase output, improve recovery and maximise uptime. Through full flowsheet technologies, aftermarket services and digital solutions, we improve productivity while reducing energy and water consumption, enabling more sustainable mining operations. www.fls.com