Colour Laboratory Technical Services Manager

Our client, a leading paints, coatings and colourants manufacturer, is seeking an experienced Colour Laboratory Technical Services Manager to lead colour laboratory operations, technical service delivery and customer-facing colour projects.

This role is suited to an experienced colour, coatings or paint laboratory professional with strong practical expertise in formulation, colour matching, technical problem-solving and laboratory team leadership.

Key responsibilities

• Lead colour formulation, colour matching, product evaluation and technical-service projects.
• Manage customer requirements, technical investigations, site visits and recommendations.
• Oversee colour standards, formula databases, laboratory methods and controlled technical records.
• Investigate colour deviations, complaints and recurring process issues.
• Support trials, validation, production scale-up and process improvements.
• Work closely with Research and Development, Production, Sales and technical laboratory teams.
• Manage laboratory resources, instruments, calibration records and technical suppliers.
• Lead, coach and develop a small colour laboratory team.
• Prepare technical reports, customer presentations, case studies and marketing material.
• Ensure compliance with quality, safety, environmental and ISO requirements.

Requirements

• Bachelor’s degree in Chemistry, Applied Chemistry, Polymer Science, Materials Science, Colour Science or a related scientific discipline.
• Minimum eight years’ experience in a colour, coatings or paint laboratory.
• Direct end-to-end experience in colour formulation, colour matching and technical service delivery.
• Knowledge of pigments, dyes, resins, additives, substrates, metamerism and colour-difference principles.
• Experience with spectrophotometry, colorimetry, calibration, tolerancing and colour data.
• Experience with colour-matching software, formula databases and colour standards.
• Experience with manufacturing scale-up, batch adjustment and technical problem-solving.
• Strong project-management, customer-service and technical-presentation skills.
• Experience managing, coaching or developing technical laboratory employees.
• Advanced Microsoft Excel and Word skills.

People-management and project-management qualifications will be advantageous.