Title: Enablement Operations & Effectiveness Lead

Location: Hyderabad, India

Proposed Level: P3

Reports to: Director, Sales Enablement

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.

Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

We are actively seeking a Enablement Operations Effectiveness Specialist. This role is based in India, Hyderabad.

About Rimini Street, India, GCC.

Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Street, India GCC India kick starting operations in Hyderabad, in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Street, India GCC started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc).

Rimini Street, India GCC gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Street, India GCC is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion.

Rimini Street, India has nicely emerged as Global Capability Centre (GCC), and proudly says, “if you are best of the best, you belong to Rimini”. We are on a mission to contribute significantly to our “Rimini ONE” program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software.  

Role Summary

The Enablement Operations Effectiveness Specialist drives the operating discipline, communications and effectiveness of Global Sales Enablement, helping ensure enablement priorities are coordinated, clearly communicated to the field and measured for adoption and business impact.

This role brings together enablement planning, measurement, insights and seller-facing communications to create visibility across the global enablement portfolio, build awareness and engagement, and help the organization make better decisions about where and how to invest. Working closely with Sales Enablement leaders, Revenue Operations, Sales Leadership, Marketing and other cross-functional partners, the role uses performance, adoption and field insights to assess effectiveness, shape communication strategies, identify opportunities for improvement and inform future enablement priorities.

The ideal candidate combines strong business and analytical judgment with excellent written, verbal and executive communication skills, and can translate data, strategy and complex information into clear narratives, targeted messages, recommendations and action.

Key Responsibilities

·       Own the operating rhythm for Global Sales Enablement, creating visibility across priorities, initiatives, dependencies, progress and outcomes.

·       Establish and maintain a consistent approach to enablement planning, prioritization, governance and measurement, helping the organization focus resources on the highest-impact business and field needs.

·       Define meaningful measures of enablement adoption, effectiveness and impact in partnership with Enablement, Revenue Operations and business stakeholders.

·       Analyze performance, adoption and field data to identify trends, capability gaps and opportunities where enablement can improve seller and manager performance.

·       Translate data and program results into clear insights and recommendations that inform enablement decisions, investments and future priorities.

·       Evaluate priority enablement initiatives to understand adoption, effectiveness and outcomes, identifying opportunities to strengthen, scale, refine or discontinue programs based on evidence.

·       Own the enablement communications strategy and calendar, ensuring priority programs, resources, events and calls to action are clear, relevant, audience-specific and appropriately sequenced for sellers and managers.

·       Develop audience-specific communication plans across channels such as email, Microsoft Teams, newsletters, leadership updates, enablement hubs and live forums, selecting the right channel, cadence and format for each message.

·       Create and edit concise, engaging enablement content, including launch announcements, program updates, executive messages, talking points, FAQs, campaign briefs and field-ready calls to action.

·       Partner with Sales Leadership, Marketing, Revenue Operations, regional enablement teams and program owners to align messaging, manage communication dependencies and maintain a consistent voice across global and regional audiences.

·       Measure communication reach, engagement and effectiveness using channel analytics, field feedback and adoption signals, and continuously refine messaging, cadence and channel mix.

·       Establish communication standards, templates and editorial governance that improve message quality, reduce duplication and prevent communication overload for the field.

·       Develop executive-ready insights and narratives that communicate enablement priorities, progress, outcomes, risks and recommended actions to Sales and business leadership.

·       Partner with Revenue Operations and other data owners to leverage trusted business and performance data while maintaining clear accountability for enablement-specific measures and insights.

·       Continuously improve how Global Sales Enablement operates, identifying opportunities to simplify processes, strengthen coordination, improve visibility and increase the effectiveness of enablement investments.

Experience & Qualifications

·       6+ years of experience in Sales Enablement, Revenue Enablement, business operations, analytics, strategy and operations, or a related field.

·       Experience with business intelligence/reporting tools and advanced spreadsheet analysis preferred.

·       Excellent written, verbal and executive communication skills, with the ability to simplify complex information and influence stakeholders across functions and levels.

·       Demonstrated experience developing communication strategies and editorial calendars for global, cross-functional or sales-facing audiences, with strong judgment on audience, message, channel, cadence and tone.

·       Strong writing and editing capability across formats, with experience creating executive communications, change communications, launch messaging, newsletters, FAQs, presentations and field-facing content.

·       Experience measuring communication engagement and using analytics and feedback to improve message effectiveness, channel performance and audience adoption.

·       Experience coordinating cross-functional priorities, operating rhythms, governance or portfolio-level planning in a complex organization.

·       Strong analytical and business judgment, with demonstrated ability to translate performance, adoption and program data into actionable insights and recommendations.

·       Experience supporting a global or complex sales organization, preferably in enterprise technology, SaaS or professional services.

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

• Company
  • We dream big and innovate boldly.  

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration. 

• Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

• Community 
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017 
• Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.