Network Voice Deployment Engineer

Job Title: Network Voice Deployment Engineer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Local

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The Opportunity:

The Network Voice Deployment Engineer will support our US Army client on the design, engineering, integration and sustainment of Unified Communications (UC) architectures in support of C2 systems.

This position is on-site at Aberdeen Proving Ground, MD, five days/week.

Responsibilities:

Architecture and Engineering:

•Designs, engineers, integrates, and sustains Unified Communications (UC) architectures supporting voice, video teleconferencing, chat, messaging, presence, conferencing, collaboration platforms, and associated endpoint services.
•Develops technical architectures, implementation plans, interface requirements, configuration baselines, and life-cycle road maps for UC capabilities.
•Ensures UC solutions are scalable, resilient, interoperable, and compatible with existing network and communications environments.
Network Voice and Collaboration Systems Administration
•Configures, maintains, and troubleshoots Voice over Internet Protocol (VoIP), Session Initiation Protocol (SIP), call-control, session border controller, conferencing, and collaboration systems.
•Manages integration of UC services with local-area networks, wide-area networks, RF networks, cloud or hybrid environments, directory services, and identity-management platforms.
•Coordinates installation, upgrades, patches, migrations of software, licenses, and related services.

Operations, Reliability, and Performance Management:

•Diagnoses and resolves complex incidents involving voice, video, network connectivity, endpoint configuration, authentication, interoperability, or service performance.
•Develops operational procedures, troubleshooting guides, escalation criteria, and continuity-of-operations procedures.
•Conducts root-cause analysis following significant service disruptions and recommends corrective actions to prevent recurrence.

Integration and Interoperability:

•Supports interoperability among voice, video, chat, and collaboration services across organizational boundaries and supported partner environments.
•Evaluates emerging communications technologies and recommends enhancements that improve reliability, usability, security, and mission effectiveness.
•Participates in technical working groups, architecture reviews, design reviews, and capability planning efforts.

Customer and Stakeholder Support:

•Advises customers, program managers, technical staff, and leadership on UC service capabilities, limitations, risks, lifecycle considerations, and recommended courses of action.
•Translates operational communication needs into technical requirements, system designs, and implementation priorities.
•Coordinates with vendors, service providers, network engineers, cybersecurity personnel, and other stakeholders to resolve complex issues and deliver planned capabilities.

Documentation and Reporting:

•Develops and maintains network diagrams, system architecture documents, standard operating procedures, configuration records, test plans, continuity plans, and technical recommendations, and status updates for management and stakeholders.

Qualifications:

Required: 

· US Citizen and DoW SECRET Clearance.
· MA/MS in Engineering, Computer Science or related.
· Ten (10) years experience supporting Department of War programs.

Desired:

· BA/BS in Engineering, Computer Science or related and thirteen (13) years of experience supporting Department of War programs can substitute for MA/MS OR No degree and nineteen (19) years experience supporting Department of War programs.

· Experience with Unified communications, VoIP, SIP, call-control, conferencing, messaging, collaboration, and endpoint technologies.

· Knowledge of Network engineering concepts, including routing, switching, Quality of Service (QoS), bandwidth management, network security, and troubleshooting methodologies.

· Knowledge of Voice and video performance factors, including latency, jitter, packet loss, codecs, bandwidth requirements, and media-stream troubleshooting.

· Knowledge of Enterprise identity, authentication, directory, and access-management services.

· Knowledge of Cybersecurity principles, secure system configuration, vulnerability management, logging, auditing, and change control.
 

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What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$99,300 - 208,600 USD