Crossing Guard Coordinator

The City of Port Colborne, located on the south coast of the scenic Niagara region, Niagara’s Port of Call has found the perfect balance – successful industrial and commercial sectors, comfortable and scenic residential areas, white sand beaches, unique culinary choices, the world class Sugarloaf Marina, fishing, golfing, trails, shopping districts along the historic Welland Canal – truly a community that adds to the overall Niagara Experience.

The City of Port Colborne is committed to the well-being of residents and visitors by ensuring a healthy and safe community. Keeping children safe is a priority for the City and School Crossing Guards are a vital and necessary part of our community.

The City of Port Colborne is seeking a safety conscious and dedicated individual to join our team as a Crossing Guard Coordinator. Reporting to the Roads & Parks Supervisor, the Crossing Guard Coordinator is responsible for overseeing the entire Crossing Guard program. This position conducts regular check-ins with the Crossing Guards, ensures policy compliance, participates in recruitment activities and placement, coordinates training and development, provides shift relief, scheduling and administration. The Crossing Guard Coordinator participates in a variety of field reviews and studies analyzing data to ensure successful operation of the program in compliance with all guidelines and legislative regulations.

Duties & Responsibilities

• Develops, maintains, and prioritizes the work plan in support of the School Crossing Guard Program.
• Works with the Roads and Parks Supervisor to assess staffing needs and coordinate with Human Resources on the recruitment process.
• Coordinates the schedule for all Crossing guards, to ensure all crossings are attended to for optimal coverage and safety.
• Performs on-site assessments of assigned staff to ensure guards are conducting operations in a safe manner and adherence to Occupational Health and Safety Act, Highway Traffic Act, Ontario Traffic Manual and municipal policy. This includes training, coaching and performance management.
• Consults with the Roads and Parks Supervisor with respect to conducting relevant studies and analysis to determine where new crossing guards may be needed as well as evaluating existing locations.
• Assesses pavement markings and signage at school crossings reporting any safety hazards and other potential safety issues to the Supervisor or Manager.
• Enforces policies, practices, completes Incident/Accident forms, and all documentation related to the School Crossing Guard Program.
• Responds, addresses, and follows up on concerns and/or complaints about the Crossing Guard Program from parents, schools and the public.
• Maintains accurate records of employee conduct. Promotion of road safety awareness and educational safety programs.
• Organizes and presents the annual training orientation meeting for new and returning guards, including reviewing and updating the Crossing Guard Manual annually.
• Works with the Roads and Parks Supervisor to complete annual performance reviews for all guards.
• Utilizes software to input, track and maintain a range of records, including but not limited to Crossing Guard contact information, school and crosswalk locations, scheduling records, etc.  
• Provides guards shift coverage for time off.

Qualifications

• College Diploma in Office Administration, Business, or related discipline.
• One year experience as a Crossing Guard.                             
• Experience and knowledge of applicable legislation, traffic regulations, traffic by-laws and safety procedures related to school crossings, including Occupational Health and Safety Act, Highway Traffic Act, Ontario Traffic Manual and Municipal Act.
• An enhanced ability to deal courteously and professionally with members of the public, staff members and third-party entities by phone, email and in person in accordance with the City of Port Colborne’s Customer Service standards.
• Strong time management, customer service and conflict resolution skills.
• Proficiency in application of MS Office, especially Excel, Word, PowerPoint and Outlook.
• Available to work flexible hours at various locations during the school term.
• Ability to work the workday which is scheduled in split shifts, morning, lunch hour and afternoon. All shifts are subject to changes and modification.
• Successful candidates must have a G Driver's License and will be required to provide a valid vulnerable sector police check and medical fitness test.  
• First aid training is an asset.

This posting is for an upcoming vacancy.

This is a part-time, seasonal position working 24 hours per week during the school year. The rate of pay for this position is $26.25 per hour, and comes with eligibility to enroll in the Omers Pension Plan.

Please apply by uploading a current resume and cover letter. Deadline to apply is November 26, 2026 at 11:59pm.

Current employees please apply on Workday using the Jobs Hub application.

We thank all those who apply but advise that only those applicants selected for an interview will be contacted. 

The City of Port Colborne is an equal opportunity employer.  Accommodations are available for all parts of the recruitment process. If contacted for an interview, please advise the Human Resources staff of any measures you feel you need to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Personal information is collected under the authority of the Municipal Act, 2001 (S.O. 2001, c.25) and will be used to select a candidate.