- Location
- Riyadh
- Workplace
- Onsite
- Type
- Full-time
- Department
- Operations
- Source
- Lever
Description
Employment Type: Full-time, On-site
Location: Soum Car Showroom, Riyadh, Saudi Arabia
Department: Operations
Language Requirement: Fluent in Arabic
Role Overview
Every car Soum hands over carries our name, so its condition has to be exactly what we promised. The Vehicle Inspection Specialist owns the technical truth about each vehicle: you inspect it when it first comes in, identify and document any damage or defects, carry out the final inspection before handover, and assess technical issues raised after the sale. You also support the Cars Operations team with day-to-day operational tasks.
This is a technical role, not a customer-facing one. The After-Sales Customer Experience Specialist owns all customer communication, complaints, and follow-ups. You give them accurate, clearly documented findings so they can keep the customer informed and resolve the case.
The goal of the role: no car leaves the showroom with an undocumented defect, every inspection report is accurate and complete, and technical issues are diagnosed quickly and routed to the right fix.