- Location
- Dubai, Dubai, United Arab Emirates · published
- Workplace
- Hybrid
- Type
- Full-time
- Department
- IT
- Seniority
- Senior
- Source
- Workable
Description
Role Purpose
Operate and support the Ministry's server, virtualisation, storage, and core infrastructure platforms through local onsite coordination and secured remote offshore monitoring.
Key Responsibilities
• Administer Windows/Linux server environments, virtualisation, storage, and infrastructure services.
• Monitor availability, capacity, and performance; investigate alerts and restore service.
• Plan and execute approved patching, configuration changes, hardening, and lifecycle maintenance.
• Maintain server inventories, configuration records, operating procedures, and runbooks.
• Support incident, problem, and change management including root-cause analysis.
• Coordinate infrastructure dependencies with network, cloud, backup, cybersecurity, application, and database teams.
• Participate in agreed on-call coverage for critical infrastructure incidents.