Business Analyst Analyst

## Description

Data Analytics Support

• Perform commercial data processing on product-level data, and other marketing related research
• Assist on greenfield marketing related projects
• Quality assurance testing to ensure the integrity of the data outputs
• Compose and maintain documentation on data processing and segmenting rules
• Cross functional collaboration with IT and Business analysts to ensure accuracy of data processing
• Make recommendations to enhance data quality, and enabling application technologies
• Support commercial dashboard development and maintenance

Service Management

• Ensure that new/revised business needs are translated to daily operations and roles and responsibilities
• Provide back up support within the team. Be part of maintaining a motivating workplace and safe working environment for all team and department colleagues

Analytic Projects

• Support the execution of data-driven projects, assisting in medium-to-low complexity analytics initiatives that align with business needs.
• Analyze and interpret datasets to provide insights that support decision-making and operational improvements.
• Develop and maintain reports and dashboards, ensuring clarity, accuracy, and usability for business stakeholders.
• Assist in data validation, cleaning, and processing, ensuring data accuracy, completeness, and consistency.
• Collaborate with business teams (Managers, Directors) to understand reporting needs and provide data-driven insights to support their objectives.
• Follow best practices for data governance and security, ensuring compliance with internal and external regulations.
• Support automation efforts by improving reporting processes and reducing manual data manipulation.
• Monitor key performance indicators (KPIs) and help track business performance through data visualization tools.
• Work closely with IT and Data Engineering teams to ensure proper data access and integration across platforms.
• Troubleshoot basic data inconsistencies and reporting issues, escalating complex problems when necessary.
• Maintain documentation for data processes, reports, and dashboards, ensuring accessibility and knowledge sharing within the team.
• Stay updated on new data analysis tools and techniques, continuously improving skills and adapting to evolving business needs.

## Qualifications

• Extensive experience with working on large datasets with structured and unstructured data, to drive quantitative & qualitative analysis
• Excellent verbal, written, and interpersonal communication skills in English
• Strong interest in the beauty industry (prior knowledge of the industry is a plus)
• Excellent written and communications skills in Mandarin is a plus
• Knowledge of analytics skills & tools is a plus (SQL, Excel, Tableau, Python, Power BI, Databricks or Big Query)
• A self-starter that takes initiative and is proactive in solving problems, and support the team’s needs
• Attention to details, and the ability to work independently
• Ability and willingness to work across, and manage multiple projects and deliver on deadlines
• Good stakeholder management skills, with an ability to foster a team relationship with co-workers and all agency disciplines
• Critical thinking, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to opportunities
• Creates an accountability and own it culture
• Prior experience in marketing analytics and data governance is a plus