- Salary
- $45k+
- Location
- PA Lackawanna WIOA, United States of America
- Type
- Full-time
- Department
- Healthcare
- Source
- Workday
Description
Job Description:
Title: Career Advisor
Classification: Non-Exempt
Salary: $45,000/Year
Scope of Position: Provide case management and career counseling to customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.
Essential Functions:
Provide individualized assessment of work, family and personal development needs and opportunities
Determine WIOA eligibility and accurately complete required documentation for enrollment
Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
Provide referrals to appropriate community service or social service agencies when needed
Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency
Oversee customer activities and assist with workshop schedules
Create solutions to customer attendance problems
Maintain organized database of customers and keep detailed documentation of all contacts. Maintain customer files as specified by contractor.
Share information with appropriate staff and/or funding agencies
Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules
Document all participant contacts and activities in case progress notes
Assist in the preparation of project reports as needed
Ensure that positive outcomes and goals are met as required by contract
Work with the team on implementing processes that increase customer engagement
Other opportunities as available
Education and Experience Requirements:
Career counseling experience
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Bachelor’s degree in Education, Social Work, Human Resources or a related area
Knowledge of Microsoft Office programs
Driver’s license required
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.