Watchmaker

About the Opportunity

Hidden Talent is hiring on behalf of Davis Jewelers, Louisville's premier family-owned jeweler, for a Full-Time Watchmaker.

Are you a skilled Watchmaker who takes pride in precision, craftsmanship, and restoring exceptional timepieces? Do you enjoy working with luxury watches, solving complex mechanical challenges, and delivering the highest standards of quality?

If so, we'd love to meet you!

Davis Jewelers is seeking an experienced and detail-oriented Watchmaker to join its dedicated team in Louisville, Kentucky. This is an exciting opportunity for a watchmaking professional who values craftsmanship, teamwork, and the satisfaction of bringing treasured timepieces back to life.

As a Watchmaker, you'll play an essential role in the repair, maintenance, and restoration of a wide range of timepieces, ensuring every watch receives the attention and precision it deserves.

The ideal candidate will hold a Rolex Level 30 or higher, WOSTEP, SAWTA, or CW21 certification and have a passion for continuing to develop their craft.

Whether you're looking for a long-term career with a respected independent jeweler or an opportunity to further develop your expertise in luxury watchmaking, Davis Jewelers offers a supportive environment where your skills and craftsmanship are genuinely valued.

What You'll Do

Deliver Exceptional Watchmaking & Repair Services

• Perform high-quality repairs, maintenance, and restoration services on a variety of timepieces and luxury watch brands.
• Diagnose mechanical issues and provide accurate, timely repair assessments.
• Prepare detailed repair estimates for timepieces across multiple brands.
• Maintain exceptional standards of precision, craftsmanship, and quality throughout the repair process.
• Perform watch case refinishing, including polishing and lapping.
• Ensure repairs are completed efficiently while maintaining the highest standards of workmanship.

Maintain an Organized & Efficient Workshop

• Maintain a clean, organized, and professional workspace.
• Properly store, organize, and maintain watchmaking tools, equipment, and consumables.
• Perform routine maintenance on workshop tools and equipment to ensure optimal performance.
• Monitor spare parts inventory and coordinate with parts vendors to ensure necessary components are available.
• Follow established procedures to maintain quality, efficiency, and consistency.

Collaborate & Communicate with the Team

• Work closely with the shop administration team, sales associates, and leadership to ensure a seamless repair experience.
• Provide timely updates regarding repair progress, anticipated completion dates, and potential delays.
• Communicate repair findings and recommendations clearly to support exceptional customer service.
• Maintain a positive, collaborative attitude and contribute to a team-oriented environment.
• Demonstrate accountability, professionalism, and attention to detail in every aspect of your work.

What We're Looking For

Required Qualifications

• Professional experience in watchmaking, including the diagnosis, repair, maintenance, and restoration of timepieces.
• Strong technical knowledge of watch movements, mechanical components, and repair procedures.
• Ability to accurately assess repairs and prepare detailed service estimates.
• Excellent attention to detail and a commitment to precision and quality craftsmanship.
• Strong organizational skills and the ability to manage multiple repair projects efficiently.
• Ability to work independently while contributing to a collaborative team environment.
• Positive attitude, professionalism, and strong communication skills.
• Willingness to participate in continued watchmaking education and technical training.
• Legally authorized to work in the United States.

Preferred Certifications & Experience

Candidates with any of the following certifications are especially encouraged to apply:

• Rolex Level 30 certification or higher
• WOSTEP (Watchmakers of Switzerland Training and Educational Program)
• SAWTA (Swiss American Watchmakers Training Alliance)
• CW21 (Certified Watchmaker of the 21st Century)

Additional experience that would be valuable includes:

• Luxury watch servicing and restoration
• Mechanical and automatic watch movement repairs
• Watch case polishing, lapping, and refinishing
• Working with multiple luxury timepiece brands
• Watch parts inventory and vendor coordination
• Customer service experience in a luxury retail or fine jewelry environment

The Davis Jewelers Experience

Davis Jewelers has been a trusted name in the Louisville community since 1930. What began as a downtown jewelry store has grown into Louisville's largest locally owned fine jeweler, operating from a beautiful showroom in the city's east end.

As a family-owned business, Davis Jewelers has built its reputation on exceptional craftsmanship, personalized service, and meaningful relationships with its customers.

From fine jewelry and bridal collections to luxury watches and treasured family heirlooms, the Davis Jewelers team takes pride in helping clients celebrate life's most memorable moments.

Their core focus is simple:

We strive to develop meaningful relationships and share in memorable moments with our clients and deliver an unparalleled shopping experience.

Two of the company's core values are especially important in this position:

TEAM-CENTRIC: Collaborate to meet the needs of our guests and our business.

CONSCIENTIOUS: Assume ownership with fanatical attention to detail for excellence.

For a Watchmaker, these values mean taking ownership of every repair, maintaining the highest standards of craftsmanship, and working collaboratively to ensure an exceptional client experience.

At Davis Jewelers, your expertise isn't just another service. It's an essential part of the trust and reputation the company has built over generations.

Compensation & Benefits

Davis Jewelers offers competitive compensation based on experience, technical expertise, and certification levels.

Benefits include:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and paid time off
• Paid holidays
• Employee Assistance Program (EAP)
• Generous merchandise discounts
• Flexible scheduling
• Professional development and continued watchmaking training
• Relocation assistance

Schedule & Availability

This is a full-time, on-site position at Davis Jewelers in Louisville, Kentucky.

• Schedule: Five days per week, typically eight-hour shifts
• Work Environment: Professional watchmaking workshop within an established luxury jewelry retailer
• Location: Louisville, Kentucky
• Relocation Assistance: Available for qualified candidates

Davis Jewelers welcomes experienced watchmaking professionals who are passionate about their craft and interested in building a rewarding, long-term career with a respected family-owned business.