801 Peyton Way, Charleston, West Virginia 25309

Job Description

The Server is responsible for courteously serving resident and guest meals, and for clean-up and resetting of dining room following meal service.

Job Responsibilities

• Assist residents with placing meal orders from the menu, providing guidance and answering questions as needed.
• Provide beverage service, including water, iced tea, juices, milk, coffee, and tea.
• Refill salt, pepper, and sugar containers before and after each meal.
• Report broken equipment, damaged tableware, or other safety concerns to the supervisor promptly.
• Understand and demonstrate proper sit-down dining service and serving techniques.
• Maintain a basic understanding of food preparation, including salads, desserts, and other menu items.
• Follow proper food storage, handling, dating, and labeling procedures.
• Sweep, mop, and vacuum kitchen and dining room areas to maintain cleanliness.
• Attend all required in-services, training sessions, and staff meetings.
• Complete all other duties and responsibilities as assigned by the supervisor.
• Remain attentive to residents' individual needs, including mobility limitations, memory impairment, and other special accommodations.
• Assist with meal tray preparation, delivery, and service as needed.
• Follow all confidentiality policies and procedures regarding the release of resident information.
• Interact with residents, guests, co-workers, and supervisors in a polite, respectful, and considerate manner.
• Ensure dining areas are properly set up before meals and cleaned and organized following meal service.
• Assist residents with seating arrangements and provide additional support during meals when necessary.
• Monitor dining areas to ensure residents receive timely and attentive service.
• Respond promptly to resident requests and communicate any concerns to the appropriate supervisor.
• Maintain a welcoming, comfortable, and pleasant dining environment for residents and guests.
• Follow established food safety, sanitation, and infection control practices at all times.
• Work collaboratively with dining services team members to ensure efficient meal service.

Requirements

• Must wear a clean, designated uniform during working hours and maintain good personal hygiene.
• Must be able to read and follow simple instructions.
• Must possess the ability to perform simple, repetitive tasks.
• Must be able to learn quickly and apply learned principles and procedures.
• Must be able to communicate effectively and work under close supervision.
• Must be able to bend, reach, grasp, push, and pull objects.
• Must be able to stand and walk for sustained periods of up to three (3) hours at a time.
• Must be able to lift 50 lbs. on a regular basis and carry heavy objects for 20 feet.
• Must be organized and willing to work cooperatively with other team members.
• Must demonstrate a positive attitude and a willingness to provide excellent customer service.
• Must be dependable, punctual, and able to follow established work schedules.
• Must be able to maintain a clean, safe, and organized work environment.
• Must be willing to work a flexible schedule that includes evenings, weekends, and holidays.

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages

• Training, Development & Career Laddering

• Great work-life balance

• Flexible Scheduling