- Salary
- C$65k – C$85k/yr
- Location
- Toronto, ON
- Workplace
- Remote
- Type
- Full-time
- Department
- Brokering
- Source
- Lever
Description
About Us:
Zensurance is redefining commercial insurance for Canadian businesses.
As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.
As a Quality Control Advisor at Zensurance, you’ll do more than just audit files and catch errors. You’ll help us dig into root causes so we can prevent issues before they happen.
This role is key to ensuring our broking teams stay accurate, compliant, and efficient as we scale.
Reporting to the Team Lead, you’ll analyze trends, identify underlying performance gaps, and help create practical solutions that support our brokers' day-to-day work. You’ll serve as a dependable quality partner, working alongside Sales Leaders and cross-functional teams to refine workflows, elevate team learning, and maintain high service standards.