Social Responsibility Coordinator - Operations, Delivery & Systems

Job Description

Just imagine making the operational pieces behind Social Responsibility programmes work smoothly, from product donations to planning tools. Then make it real.

About the role

As our Coordinator – Operations, Delivery & Systems, you'll provide practical operational, systems and logistics support across Social Responsibility. You'll help keep services, platforms and delivery processes running reliably, so programme teams can focus on creating impact. You'll also maintain and improve existing ways of working while supporting larger digital and process improvements with colleagues across the organisation.

Required Qualifications

• Coordinated forecasting, warehousing, shipping or logistics activities supporting programmes or product donations.
• Administered operational platforms through user support, issue resolution and data maintenance.
• Resolved operational issues and bottlenecks affecting programme delivery.
• Supported operational delivery through planning administration, reporting, action tracking and documentation.

Preferred Qualifications

• Supported product handling, forecasting, warehousing or shipping processes.
• Coordinated volunteering events, employee engagement activities or programme logistics.

What you'll build

• Coordinate forecasting, warehousing, shipping and logistics for Social Responsibility programmes and product donations.
• Support product donations, play material handling, workshop materials and volunteering packing events.
• Help administer the Planning App, PlayYourPart and Power BI, including user support, data maintenance and issue resolution.
• Support annual planning through tool set-up, uploads, forecasting checks and practical follow-up.
• Coordinate procurement administration, approvals tracking, onboarding support and operational follow-through.
• Spot operational risks and bottlenecks, then work with colleagues to simplify processes and improve delivery.

If you've worked in a role where you kept operational services, logistics or systems moving, you'll feel at home here. What matters most is bringing care to the detail while finding practical ways to reduce the operational burden on programme teams.

Life on the team

You'll work across Social Responsibility, connecting programme teams with colleagues who support planning, digital enablement and process improvement. It's a varied role where organisation, service orientation and collaboration matter. You'll balance several operational priorities while helping create simpler, more consistent ways of working.

What success looks like

You'll help make operational delivery reliable, scalable and easier for teams to navigate. Systems support works smoothly, issues are resolved proactively, and planning and logistics activities stay on track. You'll work closely with the Digital Enablement & Projects Manager, the Strategy, Planning and Foresight role, the Business Process Optimisation Consultant and colleagues across relevant business functions. 

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Your workplace: Your workplace will be the office, store or factory specified in this advert.

Hybrid Working: Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team.

Learn more about our benefits, culture and workplace experience here

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.