- Location
- Austin, Texas · Austin Office
- Workplace
- Onsite
- Department
- Engineering
- Seniority
- Manager
Description
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
We’re looking for a Manager, Systems Engineering to lead the team responsible for reliable, secure corporate systems and infrastructure. You’ll develop the team, guide service operations, and improve how employees access and use IT services through thoughtful automation and self-service.
What you’ll do
- Lead, coach, and develop systems engineers. Set priorities, support growth, and build shared team knowledge and coverage.
- Own the reliability and lifecycle of corporate infrastructure and services, including cloud platforms, enterprise systems, identity, and virtualization.
- Set an automation roadmap for provisioning, access and service-account lifecycle, infrastructure changes, and operational reporting.
- Improve self-service and service catalog experiences so common requests are consistent, secure, and easy to complete.
- Guide incident response, problem management, change planning, and operational readiness. Maintain clear ownership, documentation, and recovery procedures.
- Work across IT, Security, Audit, and Engineering to turn business needs into reliable, well-supported services.
- Track service health and improvement through measures such as availability, request turnaround, self-service adoption, and operational risk.
What you’ll bring
- Experience leading or mentoring systems engineering, infrastructure, cloud, or IT operations teams.
- Strong experience with enterprise systems and cloud operations, including Microsoft Azure. AWS experience is also valuable.
- Experience with Windows Server and identity platforms such as Active Directory or Entra ID.
- Familiarity with virtualization platforms such as VMware.
- Practical experience with scripting and automation, such as PowerShell or Python. Familiarity with infrastructure-as-code tools is an advantage.
- Good judgment in incident, change, and access-management processes, with a focus on security and service quality.
- Clear communication skills and the ability to build effective relationships across technical and business teams.
Preferred experience
- Operating enterprise cloud environments, including Azure or AWS governance, networking, monitoring, and cost management.
- Managing identity and access controls, including privileged access, service accounts, access reviews, and credential rotation.
- Building infrastructure automation with PowerShell, Python, Terraform, or other similar tools.
- Improving IT service management through service catalogs, request and change workflows, incident/problem management, and self-service.
- Maintaining security and audit controls, vulnerability remediation, and evidence for frameworks such as SOX, SOC 2, or ISO 27001.
- Service-account management, access reviews, or audit frameworks such as SOX, SOC 2, or ISO 27001.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice