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Branch Supervisor (Internal Posting)

Essential HR

·

Jun 25, 2026

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Salary
$28 – $30
Type
Full-time
Seniority
Internship
Experience
3+ years
Source
RecruiterFlow

Description

Position: Branch Supervisor (three positions)
Position Posting Numbers: BS001-BR, BS002-KI, BS003-WI
Location: Bridgetown, Kingston, Windsor
Status: Permanent Full Time
Salary Range: $28.26 - $30.93 (2026-2027 rate)
Classification: Band 6 - Branch Supervisor
Hours per pay period: 70
Reports to: Regional Branch Manager
 
Hours of Work:
Week 1 
Monday - Off
Tuesday - 9:00am - 6:00pm 
Wednesday - 9:00am - 6:00pm
Thursday - 11:00am - 8:00pm
Friday - 9:00am - 6:00pm
Saturday - Off
Sunday - Off
 
Week 2
Monday - Off
Tuesday - 11:00am - 8:00pm 
Wednesday - 10:00am - 6:00pm
Thursday - 10:00am - 6:00pm
Friday - 10:00am - 6:00pm
Saturday - 9:00am - 5:00pm 
Sunday - Off
 
Summary of Job
Under the direction of the Regional Branch Manager, supervises one or more community branch libraries and is responsible for: service to the public; providing library services; training and evaluating branch staff; facility operation in cooperation with municipal government; representing AVRL in the community, and may be responsible for any or all of the following:
 
Duties
Service to the Public
  • Provides direct public service as needed, including problem resolution
  • Identifies need for new or revised public service policies, technology, and collections
  • Acts as the liaison between the local community and AVRL Administration Office
Library Services
  • Manages branch library collection including access, promotion, circulation, maintenance and weeding
  • Plans book displays and special attractions to promote collection use
  • Prepares branch information for inclusion on the AVRL website and social media
Staff Supervision
  • Supervises branch staff including assisting in the hiring and training processes
  • Provides leadership while fostering a positive team environment
  • Provides training, integration, and supervision of library volunteers
Facility Operation
  • Responsible for maintaining a public facility in good order
  • Acts as liaison between municipal employees and branch staff
  • Performs regular checks on all public areas of the library and reports any safety or repair issues to the municipal office and/or AVRL Administration Office as appropriate
  • Initiates immediate emergency action as required
Library Programming
  • Designs and delivers scheduled library programs for all ages
  • Effectively supervises program participants
  • Prepares program statistics and reports
  • Prepares facilities for library programs and returns facilities to good order
Community Liaison
  • Works cooperatively with and supports the development of any local Library Friends groups
  • Delivers speeches and presentations to local community groups
  • Coordinates Branch community engagement activities
Other
  • May fill-in for other staff as needed
  • Collects and maintains required statistics
  • Performs other related duties as required
Education 
Library and Information Technology Diploma or completion of a post secondary course of study or equivalent education and experience.
 
Experience
At least 3 year’s experience serving the public
 
Knowledge, Skills and Abilities Required
Communication 
  • Practices conversation as a valuable means of exploring ideas and making sense together 
  • Communicates effectively using a variety of methods 
  • Communicates effectively with a variety of audiences and individuals from diverse backgrounds 
  • Selects and applies the most appropriate and effective communication skills to meet situational needs  
Collaborative Relations 
  • Develops and maintains healthy relationships with others to achieve common goals 
  • Works collaboratively in teams or groups 
  • Demonstrates an aptitude for collective problem solving 
  • Practices informal leadership 
  • Employs effective strategies to manage organizational politics, conflict, and difficult co-worker behaviours
Learning and Mindset 
  • Pursues a commitment to self-directed learning 
  • Manages the ongoing development of competencies and the advancement of one’s career 
  • Anticipates and adapts to change with a sense of optimism and opportunity 
  • Pursues creative and innovative approaches to library service 
Ethics and Values 
  • Demonstrates an active commitment to service that guides work performance 
  • Understands and acts in accordance with professional values and ethics of library service 
  • Demonstrate a strong work ethic and personal accountability 
  • Demonstrates loyalty and commitment to the organization 
Laws, Policies, and Procedures 
  • Enforces the library’s policies and procedures in the supervision of public service  
Public Library Sector
  • Understand the framework for public library service in Nova Scotia
  • Identifies and builds relationships with key players in Nova Scotia’s public library sector
Municipal Relations
  • Cultivates a good working relationship with municipal staff
Organizational Leadership
  • Provides effective leadership of staff
  • Contributes to effective decision making regarding library services and resources
  • Manages meetings to optimize information sharing and decision making
  • Designs and facilitates effective and participative group processes
Customer Service Champion 
  • Manages the library environment to enhance the user experience
  • Applies and models customer service skills to enhance the level of user satisfaction 
  • Applies effective techniques to address difficult situations with users 
  • Contributes effectively to the development and evaluation of standards and practices for the delivery of quality service 
Service/Department Oversight  
  • Understands the operations of the service or department 
  • Manages in the efficiency and effectiveness of the service or department
  • Connects the work of the service or department with the organization’s decision-making processes
Staff Training and Development
  • Plans for and supports staff development
  • Develops and implements appropriate training strategies for staff
Facilities  
  • Maintains a welcoming and user-friendly physical environment that encourages all community members to use library services 
  • Creates and maintains a healthy and safe environment for library users and staff 
Customer Service 
  • Provides assistance to library users in a manner that is warm, welcoming, and respectful 
  • Facilitates requests for information and provides accurate and appropriate answers 
  • Demonstrates comfort in assisting library users with disabilities and accommodating special needs 
  • Demonstrates a good working knowledge of the full range of programs and services offered by the library 
  • Provides informal instruction and assistance to build skills of library users 
  • Demonstrates comfort in assisting users with the library’s public access technology, peripherals, devices, and networks 
  • Demonstrates comfort in assisting users with personal portable devices 
  • Connects patrons of all ages with resources that encourage reading 
Community Relations 
  • Understands and supports community resilience and well-being  
  • Forms strategic partnerships with community organizations
Access Services 
  • Understands and executes the advanced operations of the circulation function 
  • Assists users in making the best use of the library 
Reader’s Advisory 
  • Assists users with choosing popular and recreational reading, viewing, and listening choices 
  • Develops strategies to stay well-informed as a readers’ advisor 
Reference 
  • Facilitates library users’ requests for information  
  • Provides search and retrieval of requested information and presents results that are clear and of appropriate scope 
Programming & Outreach 
  • In collaboration with AVRL administration and system-wide staff, delivers services to meet the needs and interests of children, young adults, and adults in the community 
  • Designs and implements outreach services and library programs for targeted groups that offer information, special skills or entertainment 
  • Develops and delivers engaging programs 
  • Delivers programs to achieve stated outcomes for children, young adult, and adult patrons 
Basic Computer Literacy  
  • Performs basic functions of e-mail applications 
  • Performs basic calendar operations and task management 
  • Understands and uses basic computer hardware and peripherals 
  • Understands and performs basic operating system functions 
  • Understands and performs basic functions and tasks of common software programs 
  • Performs basic printing operations from common applications 
  • Demonstrates beginner-level proficiency with word processing programs 
  • Demonstrates beginner-level proficiency with spreadsheet programs 
  • Demonstrates beginner level proficiency with mobile devices 
Intermediate Technology 
  • Demonstrates a general understanding of all the technologies utilized by the library: e.g. catalogue, website, social media, etc. 
  • Understands and uses the Internet and web based applications 
  • Performs basic information searches 
  • Understands common security protocols related to Internet use 
  • Understands and uses common social media tools 
  • Uses technology to share information, communicate, and collaborate
Software Proficiency
  • Demonstrates advanced proficiency with e-mail programs
  • Demonstrates advanced proficiency with word processing programs
  • Demonstrates advanced proficiency with spreadsheet programs
  • Demonstrates intermediate to advanced proficiency with presentation programs
  • Demonstrates familiarity and beginner-level proficiency with document management programs
  • Demonstrates familiarity and beginner-level proficiency with web-based office applications for online collaboration
  • Demonstrates beginner-level proficiency with database applications
How to Apply
Interested candidates are asked to submit a resume and cover letter indicating how they meet the qualifications of this position by Thursday July 2, 2026 Midnight (ADT)

Skills

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