- Salary
- $75k – $90k
- Location
- Waco, Texas
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Support
- Seniority
- Entry
- Experience
- 1+ years
- Education
- Bachelor
- Industry
- Technology
- Category
- Customer Support
- Role type
- Individual Contributor
- Environment
- Office
- Source
- BambooHR
Overview
As a Software Support Specialist, you'll guide clients through effective use of AxisCare's home care software. Your responsibilities include troubleshooting client issues, managing support tickets through ZenDesk, documenting solutions, and creating help content. You'll need excellent communication skills, problem-solving abilities, and the capacity to work both independently and collaboratively. This role requires a commitment to continuous learning and client satisfaction while maintaining professional standards.
Skills
AxisCare softwareZenDeskWindows OS
Benefits
Health insuranceDental insuranceVision insurance401k matchingPerformance incentivesProfessional development opportunities
Languages
English
About AxisCare
AxisCare is a company that provides robust home care software and integrations, seeking individuals who align with their core values.
