- Location
- Oak Ridge, NC
- Experience
- 2+ years
- Source
- Paylocity
Description
Description
Loan Servicing
- Process Loan Transactions, including advances, fee refunds, and payment reversals, etc.
- Process Loan Payoffs and Prepare Collateral Releases
- Review, Track and Clear Loan Exceptions
- Record DOT / Title Policies / Vehicle Titles and monitor post-closing collateral exceptions for documents (DOT, title policies, and vehicle titles) to ensure finals are on accurate and imaged.
- Track Flood Insurance and Collateral Insurance policies
- File UCC Continuations
- Review and perform needed maintenance from internal reports; including pre-authorization report, negative interest balance, closed loans with escrow, closed loan with zero balance, and closed loans.
- Prepare and approve loan operations wires
- Complete USDA and NC Cap Reports
- Process Modifications, Renewals, and Deferrals
- Upload loan activity reports into Compliance software
Loan File Administration
- Image Loan Documentation
Customer Service
- Respond to Internal and External Client Inquiries - Communicating Effectively, Researching Requests, Recommending Solutions & Ensuring Resolution
Compliance
- Comply with Bank Secrecy Act and Anti-Money Laundering federal regulations and guidelines, internal bank policies, and complete annual training requirements.
Requirements
- Minimum education level of HS diploma or equivalent.
- At least 2 years of experience in loan operations at a bank or financial institution.
- Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word and Outlook).
- Precise attention to detail.
- Team player with ability to work independently.
Skills
ExcelComplianceCustomer Service
