AI / Generative AI Engineer - Agentic Systems & Platforms - VOIS

## Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

## About this Role

We are seeking an AI / Generative AI Engineer to design and build production‑grade, enterprise‑scale AI systems that deliver measurable business impact. This role focuses on developing LLM‑powered applications, agentic workflows, and robust backend services, working closely with data, platform, and product teams to enable AI‑driven automation across customer‑facing and internal platforms.

## What you’ll do

Build LLM‑based copilots and intelligent assistants for enterprise use cases.Design and implement Retrieval‑Augmented Generation (RAG) solutions using structured and unstructured data.Develop and orchestrate multi‑agent workflows using modern frameworks and orchestration logic.Create and maintain backend APIs using Python frameworks such as FastAPI or Flask.Integrate enterprise platforms and external APIs into scalable AI solutions.Build data pipelines for ingestion, transformation, and embedding workflows.Implement and manage vector databases, ensuring performance and reliability.Establish evaluation frameworks to assess LLM output quality and relevance.Implement observability practices including tracing, logging, and monitoring.Apply software engineering best practices including modular code design, testing, documentation, and CI/CD pipelines.Deploy AI solutions on cloud platforms using containerisation and orchestration tools.Embed security, privacy, GDPR compliance, and Responsible AI principles into all solutions.

## Who you are

An individual with strong Python and backend engineering expertise.Experienced in building and deploying LLM‑based applications, RAG systems, and agentic workflows.Comfortable working with orchestration frameworks such as LangChain, LangGraph, or Semantic Kernel.Knowledgeable in data engineering concepts, including data pipelines and vector databases.Experienced with at least one major cloud platform (Azure, AWS, or GCP).Familiar with containerisation and deployment using Docker and Kubernetes.Able to collaborate effectively in cross‑functional teams and communicate technical concepts clearly.Committed to secure, ethical, and responsible use of AI technologies.

## Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

## What's in it for you

Opportunities to work on cutting‑edge, enterprise‑scale AI systems.Exposure to complex, real‑world use cases with measurable business impact.A collaborative environment that supports continuous learning and growth.Competitive salary and access to Vodafone’s global career development ecosystem.

## What skills you will learn

Advanced design of agentic AI systems and orchestration patterns.Enterprise‑grade AI evaluation, observability, and feedback loop implementation.Scalable cloud deployment strategies for AI workloads.Practical application of Responsible AI and data governance in production systems.

## VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

## Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

## Alert

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## Follow us on social media

LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2