Assoc. Director - Pharmacy Outcomes & Implementations

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CORE JOB FUNCTIONS                                                                                                          

• Lead enterprise pharmacy transformation initiatives across retail, specialty, ambulatory, infusion, and population health platforms by translating strategic priorities into structured implementation plans with defined scope, milestones, KPIs, and accountability measures.
• Drive the design, optimization, and integration of pharmacy clinical, operational, business, and data workflows to support scalable service delivery, value-based care strategies, and improved patient outcomes.
• Establish and standardize pharmacy business requirements, technical specifications, workflow documentation, and governance processes to ensure alignment between clinical objectives, financial goals, regulatory requirements, and IT capabilities.
• Oversee the full lifecycle of pharmacy projects and programs, including project planning, risk assessments, executive reporting, timeline management, and implementation oversight to ensure timely and successful execution.
• Partner with IT, analytics, finance, compliance, legal, and operational stakeholders to support system builds, reporting infrastructure, interoperability, and enterprise pharmacy performance initiatives.
• Lead vendor strategy and oversight for pharmacy technology, automation, analytics, and service partners, including evaluation, onboarding, performance monitoring, contract alignment, and support for negotiations.
• Design and oversee analytics frameworks, executive dashboards, and performance scorecards to support operational performance, payer reporting, rebate optimization, ROI tracking, and strategic decision-making.
• Ensure compliance with applicable regulatory, accreditation, and quality standards, including 340B, URAC, ACHC, and state and federal requirements, by embedding controls, documentation standards, and audit-ready processes into pharmacy workflows.
• Lead cross-functional teams and change management efforts to drive adoption of new systems, processes, and best practices while fostering a culture of accountability, continuous improvement, and performance transparency.

• Mentor and develop pharmacy operations, project, and analytics staff to build internal capabilities and support long-term organizational growth.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.  Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                         

Education:

Doctor of Pharmacy (PharmD) required

Certification and Licensing:

Active Pharmacist license in the State of Florida required or eligible for licensure

340B certification

Experience:

7 years of relevant experience

Knowledge, Skills and Attitudes:

Strong Epic and Pioneer Rx skills and 340B certification

Experience in education, training, or precepting pharmacy learners

DEPARTMENT ADDENDUM

Department Specific Functions

• Enterprise Pharmacy Transformation:
  Lead system-wide pharmacy initiatives across retail, specialty, ambulatory, infusion, and population health. Translate strategy into execution plans with defined KPIs, scalable workflows, and value-based care alignment.
• Clinical & Business Requirements:
  Develop and standardize BRDs, technical specifications, and workflow designs. Ensure alignment across clinical, financial, regulatory, and IT requirements, and support system build and reporting enablement.
• Program Governance & Execution:
  Oversee full project lifecycle with structured governance (charters, timelines, risk management, executive reporting). Track performance through standardized dashboards and KPIs.
• Vendor Management & Contract Alignment:
  Manage vendor selection, onboarding, and performance. Align contracts to clinical, operational, and financial goals, with defined KPIs and ROI tracking.
• Data, Analytics & Performance Optimization:
  Lead analytics strategy, dashboard development, and performance reporting. Ensure data integrity and interoperability across systems, and support cohort identification, specialty growth, and value-based initiatives.
• Regulatory & Compliance Integration:
  Embed 340B, URAC, ACHC, and regulatory requirements into workflows. Establish audit-ready processes and partner with compliance/legal to mitigate risk.
• Leadership & Change Management:
  Lead cross-functional teams and drive change management to ensure adoption of new programs and systems. Build internal capabilities and promote accountability and continuous improvement.

Department Specific Qualifications                                                                                     

Education:

Doctor of Pharmacy (PharmD) required

Advance degree (MBA, MPH, MS Health Informatics, or related field) required

Certification and Licensing:

Active Pharmacist license in the State of Florida required or eligible for licensure

340B certification

Experience:

• Experience in value-based care, PBM strategy, payer contracting, or rebate optimization
• Background in 340B program management and pharmacy operations
• Experience managing multi-vendor environments and complex system integrations
• Strong financial acumen, including P&L oversight and margin optimization
• Familiarity with population health analytics and social determinants of health integration

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff