Law Firm Intake Specialist

Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! If you love connecting with people, communicating with confidence, and making a real difference every single day — we want to hear from you. What you'll do:

• Be the first point of contact for prospective clients — answering calls with warmth, professionalism, and purpose.
• Guide conversations with potential clients to understand their situation and evaluate whether their case is a strong fit for our firm.
• Confidently communicate the value of our legal services and help prospective clients feel confident about taking the next step.
• Schedule consultations and coordinate attorney calendars, keeping everything organized and running smoothly.
• Conduct intake surveys to gather key information and assess case suitability with empathy and attention to detail.
• Accurately document all client interactions in our case management software and maintain organized records.
• Manage day-to-day office tasks, including email correspondence, document management, and data entry.
• Collaborate with the marketing team to support outreach efforts and help grow the client base.