- Location
- TPIN Sitapura, India
- Workplace
- Onsite
- Type
- Internship
- Department
- Quality Assurance
- Seniority
- Internship
- Industry
- Technology
- Category
- Operations
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Workday
Overview
This Quality Assurance role involves monitoring and evaluating customer service interactions to ensure adherence to company standards and client requirements. The position requires analyzing performance metrics, providing feedback to agents, and contributing to continuous improvement initiatives. Candidates should demonstrate strong analytical skills, attention to detail, and a customer-centric mindset. The role offers opportunities for professional development within a global organization known for innovation in customer experience management.
Description
Join Teleperformance – Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
About Teleperformance
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies with diverse service locations ensuring flexibility and broad reach.
