CGA Engineer - Infrastructure Engineer Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

This position is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Key Responsibilities:

• Engineers and operates network solutions supporting mainframe TCP/IP and SNA/APPN-based system integrations.
• Optimizes high-availability connectivity for business-critical, high-velocity transactions and batch-processing systems.
• Leads modernization of mainframe network architectures, including improvements in observability and telemetry.
• Advances automation and AI-assisted operations to reduce manual effort, improve consistency, and enhance network reliability.
• Diagnoses and resolves complex issues across routing, switching, firewalls, load balancers, and mainframe network stacks.
• Continuously improves network solutions to meet performance, capacity, resiliency, and cybersecurity compliance standards.
• Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
• Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption

Required Qualifications:

• 8+ years of experience supporting enterprise-scale networks with high availability and reliability requirements.
• Strong foundational expertise in TCP/IP networking, including OSPF, EIGRP, and Layer 2 technologies such as VLANs and EtherChannel/Portchannel.
• Strong understanding of packet trace analysis and multi-layer troubleshooting techniques.
• Working knowledge of switches, firewalls, load balancers, VPNs, certificates, TLS/SSL, and REST APIs.
• Development and coding skills that support infrastructure automation, process automation, and AI-driven tooling
• Curiosity, a continuous-learning mindset, and strong communication and collaboration skills.

Desired Qualifications

• Experience supporting SNA/APPN networking.
• Risk Management
• DevOps Practices
• Product Management
• Technical Strategy Development

Job Description:
This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Responsibilities:

• Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
• Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption
• Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards
• Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers

Skills:

• Analytical Thinking
• Application Development
• Production Support
• Risk Management
• Solution Design
• Automation
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Stakeholder Management
• Adaptability
• Architecture
• Innovative Thinking
• Project Management
• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40