- Salary
- $71k – $87k/yr
- Location
- Mountain View Public Library, CA, US
- Department
- Security
- Seniority
- Senior
- Source
- GovernmentJobs
Description
A public library is more than a building. It is where children discover new worlds, students prepare for their futures, neighbors connect, and community members access resources that can change their lives. As Mountain View’s next Senior Security Services Guard (Limited Period, Full-time), you will help ensure everyone who enters the Mountain View Public Library feels welcome, respected, and safe.
This role calls for someone who can enforce Library rules when responding to situations that may affect the safety and comfort of customers and employees. At times, that will mean being firm and direct. At other times, it will require patience, empathy, and a thoughtful approach to de-escalation. Knowing how to strike that balance is at the heart of this position.
About the Role:
We’re looking for a reliable and customer service-oriented individual to maintain the safety and security of the Mountain View Public Library and premises for Library customers and employees as a SENIOR SECURITY SERVICES GUARD. You will join a fast-paced, dynamic team environment, actively monitoring the library building and grounds to ensure a welcoming and respectful environment, and compliance with the Library’s Behavior Policy.
We are looking for a candidate who can provide a nuanced approach to de-escalation. In challenging situations, this person can maintain a calm and respectful demeanor. This person can balance firmness with kindness, and can communicate clearly while remaining composed. A quality candidate will also be able to effectively communicate with other guards, contract security staff, library staff, and law enforcement in the event that additional support is necessary in managing incidents. They also will write clear, concise after-incident reports in a timely fashion to ensure all library staff are aware of emergent situations.
This position receives direction from the senior management and in-charge staff and will coordinate the training of contractors and hourly staff. This is a non-sworn position, does not carry weapons, and performs support functions.
Schedule is from Sunday through Thursday. Shifts from Sunday through Thursday are from 9:10 to 6:10 pm and 12:10 am to 9:10 pm.
Review our detailed job description here.
The Essentials:
- Education and training equivalent to the completion of the 12th grade
- Two years of work experience requiring frequent public contact and the interpretation of complex rules and regulations.
- A two-year college degree in business administration or criminal justice or a related field may substitute for one year of the required experience.
- Valid California Class C driver’s license.
Ideal Experience:
- Experience as a security guard or in a municipal police department is highly desirable.
Are We a Match?
- You work well in a fast-paced, team-oriented environment.
- You find appeal in extensive public interaction and in helping to create a welcoming and safe environment for the customers of all ages and Library staff.
- You build relationships with the public and see interactions with Library customers as opportunities to create positive experiences during their visits.
- You are approachable and friendly and have the ability to establish and maintain courteous and effective working relationships with Library staff.
- You are tactful, have compassion, empathy, and a sense of sound judgment when assessing situations and approaching difficult customer interactions.
- You can communicate clearly, both orally and in writing.
- You have the ability to learn, follow, and articulate Library policies and procedures.
- You are able to use a computer and the internet and have basic knowledge of Office applications such as Word and Excel.
- You are able to bend, reach, push, lift and carry items weighing up to 40 pounds.
Apply Now:
If you are ready to create a welcoming and safe environment, be customer service oriented, and build relationships with members of the public to serve the Mountain View community, we invite you to apply to become Mountain View’s next Senior Security Services Guard.
Applications must be received by August 19, 2026.
Candidates with a disability that may require special assistance in any phase of the application or testing process should advise the Human Resources Division upon submittal of application. Documentation of the need for accommodation must accompany the request. The City of Mountain View is an Equal Opportunity Employer (EOE).
Selection Process:
Candidates with the most relevant qualifications will be invited to the following process:
Oral Boards August 26, 2026 (date subject to change)
Department Interview August 31, 2026 (date subject to change)
Fine Print. This position is approved through the current fiscal year and is subject to extension by City Council on an annual basis.
Prior to hire, candidates are required to successfully complete a pre-employment process, including employment verification and Department of Justice (DOJ) fingerprint check. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination.
NOTE: The provisions of this bulletin do not constitute an expressed or implied contract, and any provisions contained in this bulletin may be modified or revoked without notice.
