Repair & Calibration Technician - TCAL

The TCAL Repair & Calibration Technician is responsible for troubleshooting, repairing, calibrating, testing, and documenting temperature calibration products and systems serviced through Fluke Park Laboratories (FPL). This position performs accredited and traceable calibrations, diagnoses product failures, completes repairs to restore instruments to specification, and ensures compliance with ISO/IEC 17025 quality requirements.

The technician works closely with metrologists, calibration technicians, customer service representatives, engineers, and laboratory leadership to achieve customer satisfaction, quality objectives, turnaround-time goals, and continuous improvement initiatives.

Essential Responsibilities Repair & Troubleshooting

• Diagnose, troubleshoot, and repair temperature calibration products to the component, assembly, and system level.
• Utilize service manuals, schematics, procedures, and technical documentation to identify and resolve equipment failures.
• Perform functional testing and verification of repaired instruments to ensure proper operation.
• Identify root causes of failures and escalate unusual product or quality concerns as appropriate.
• Verify operation of accessories, software, and support equipment used in repair activities.

Calibration & Technical Execution

• Perform calibration of temperature and environmental calibration products in accordance with approved procedures and specifications.
• Execute accredited and traceable calibrations while maintaining data integrity and technical validity.
• Generate, review, and finalize calibration data and associated certificates.
• Apply proper measurement techniques, uncertainty considerations, and quality requirements.
• Maintain competency on approved calibration procedures and equipment categories.

Documentation & Systems

• Accurately document repair findings, calibration results, labor, materials, and service activities.
• Maintain service records and status updates in Oracle and other business systems.
• Review customer requirements, service travelers, purchase orders, and Oracle notes to ensure service requirements are met.
• Track parts usage and inventory transactions in accordance with company procedures.
• Complete all documentation supporting customer, quality, regulatory, and accreditation requirements.

Quality & Compliance

• Adhere to ISO/IEC 17025 requirements and Fluke quality system procedures.
• Support laboratory audits, corrective actions, proficiency activities, and continuous improvement efforts.
• Ensure compliance with safety requirements and laboratory operating procedures.
• Maintain accuracy, traceability, and integrity of calibration and repair records.

Continuous Improvement

• Participate in Fluke Business System (FBS) activities including:
• Daily Management
• Visual Management
• Kaizen Events
• Problem Solving
• Standard Work Development
• Continuous Improvement Initiatives
• Identify opportunities to improve quality, efficiency, throughput, and customer satisfaction.

Required Qualifications

• High school diploma or equivalent.
• Strong technical troubleshooting and analytical skills.
• Ability to interpret technical procedures, specifications, schematics, and service documentation.
• Strong attention to detail and commitment to quality.
• Proficiency with Microsoft Office applications and business software systems.
• Effective written and verbal communication skills.
• Ability to safely lift and move equipment up to 50 pounds.
• Ability to work independently while maintaining high levels of accuracy and productivity.

Preferred Qualifications

• Associate degree in Electronics, Instrumentation, Mechanical Technology, Metrology, or related field.
• Military PMEL or TMDE training.
• Experience working in a calibration, metrology, or service laboratory environment.
• Experience troubleshooting electronic instrumentation.
• Experience with:
• Temperature calibration equipment
• Dry wells
• Calibration baths
• Temperature controllers
• Precision thermometry systems
• Environmental calibration products
• Knowledge of ISO/IEC 17025 accredited laboratory requirements.
• Familiarity with Oracle or similar service-management systems.

Knowledge, Skills & Abilities

• Strong mechanical and electrical troubleshooting skills.
• Understanding of basic metrology principles.
• Ability to analyze test data and identify abnormal conditions.
• Ability to prioritize workload and manage multiple assignments.
• Strong organizational and documentation skills.
• Ability to collaborate effectively across service, calibration, engineering, and customer support functions.

Working Conditions

• Laboratory and service-center environment.
• Frequent use of calibration standards, temperature systems, electronic test equipment, and computer-based applications.
• Standing, bending, lifting, and moving customer equipment throughout the workday.
• Compliance with all company safety, quality, and regulatory requirements.

Success Measures

• Calibration quality and technical accuracy.
• Repair effectiveness and first-pass yield.
• Turnaround-time performance.
• Customer satisfaction.
• ISO/IEC 17025 compliance.
• Participation in continuous improvement and FBS initiatives.
• Accurate documentation and system updates.

Organizational Impact: This role directly supports laboratory throughput, quality performance, revenue generation, customer satisfaction, and backlog reduction while maintaining Fluke's accredited calibration and repair capabilities.

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Fluke

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

Pay Range

The pay range for this position (in local currency) is 26.31 - 39.47 hourly