Senior Manager, Digital Strategy & Transformation

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Profile Summary

Lead the Digital strategy reporting directly to the Head of Digital, helping define the vision, strategic priorities, digital capabilities, execution delivery roadmap for Digital. Translate competitive market insights, enterprise priorities, and business objectives into clear strategic narratives, executive-ready recommendations, and actionable plans that align senior stakeholders and guide decision-making.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER

• Shape and articulate the Digital strategy, vision, and multi-year roadmap in support of the Head of Digital and overall business priorities
• Plan, lead / manage and/or oversee a diverse set of work activities requiring alignment across multiple areas
• Provide direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation
• Facilitate strategic discussions with senior leaders and create compelling executive-level materials, narratives, roadmaps, frameworks, and recommendations that clarify priorities and drive alignment
• Act as a strategic partner to the Head of Digital and leadership team, bringing external market, competitive, customer, technology, and enterprise insights to identify future capability needs, strategic opportunities, and areas of risk
• Translate complex strategy, capability, and market information into clear written materials and storytelling that can be understood and acted on by executive, business, and cross-functional audiences
• Work effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed

SHAREHOLDER

• Adhere to enterprise frameworks and methodologies that relate to business management activities for own area
• Actively manage relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
• Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required
• Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
• Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
• Participate in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
• Lead relevant governance meetings or committees and related deliverables / outcomes
• Lead / facilitate and/or implement action/remediation plans to address performance/risk/governance issues

EMPLOYEE / TEAM

• Provides thought leadership and/or industry knowledge for own area of expertise
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
• Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
• Participate in knowledge transfer within the team and business units

BREADTH & DEPTH

• Generally accountable for leading a significant Digital strategy mandate with direct visibility to the Head of Digital and senior/executive stakeholders
• Strategy expert requiring broad enterprise awareness, strong digital business acumen, market and competitive insight, and the ability to connect future capabilities to business outcomes
• Undertake and complete a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes
• Position typically deals with senior/executive management
• Focus on longer-range strategic planning, including multi-year roadmaps, capability evolution, and prioritization of initiatives that support the Digital vision
• May manage and prioritize multiple projects at a given time
• Reports directly to the Head of Digital
• Requires exceptional written communication, executive storytelling, synthesis, and influencing skills to translate strategy into clear messages, decisions, and action

EXPERIENCE & EDUCATION

• Undergraduate degree
• 10+ years relevant experience, ideally including strategy, digital transformation, management consulting, business planning, competitive insights, roadmap development, or executive communications
• Demonstrated ability to develop clear strategic narratives, synthesize complex information, and produce high-quality written materials for senior executive audiences

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet