Network Operations

Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about you!

At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability.

The Opportunity

Our Network Operations team manages a large-scale network spanning the United States, Canada, and Mexico, supporting data center, field, campus, and operational technology (OT) environments critical to safe and reliable pipeline operations.

We are seeking a Network Engineer to serve as the primary on-site network resource for TC Energy's Houston facilities. This role provides physical presence and hands-on support across two data centers, one corporate office, and a Gas Control work recovery center. The successful candidate will perform day-to-day network engineering duties while developing into the team's subject matter expert for Versa SD-WAN.

This role combines traditional network engineering responsibilities with a strong site-technician function — you are the hands and feet for Houston when remote resolution isn't possible. You will work closely with our Network Operations Center (NOC) in Canada, receiving escalations that require local physical intervention, while also contributing to network projects, maintenance, and SD-WAN evolution across the broader enterprise.

What you'll do

• Serve as the primary on-site resource for all Houston network facilities (two data centers, corporate office, and Gas Control work recovery center)

• Respond to hardware failures, outages, and escalations requiring physical intervention

• Perform rack-and-stack activities for network equipment installations and replacements

• Execute cable management, patching, and physical layer troubleshooting

• Process hardware RMA returns and coordinate replacements with vendors

• Provide console access for device recovery when remote management is unavailable

• Escort vendors and contractors requiring access to network infrastructure

• Maintain accurate physical documentation of network environments (rack elevations, cable records, port mappings)

• Configure, maintain, and troubleshoot Cisco routers and switches across data center, campus, and WAN environments

• Support and develop expertise in Versa SD-WAN platform administration, configuration, and troubleshooting

• Monitor network health and performance using SolarWinds Orion and respond to alerts

• Maintain network documentation and asset records in Netbox

• Support Sierra modem deployments and troubleshooting for remote connectivity

• Participate in network change management activities including maintenance windows

• Troubleshoot and resolve network incidents escalated from the NOC

• Support OT/SCADA network infrastructure on an as-needed basis when escalated

• Work with the NOC team (Canada-based) to receive and action escalations requiring Houston physical presence

• Collaborate with corporate network teams, server/infrastructure teams, and facilities management

• Coordinate with Gas Control operations staff regarding work recovery center network readiness

• Develop deep expertise in Versa SD-WAN with the goal of becoming the team's subject matter expert

• Contribute to standard operating procedures, runbooks, and knowledge base documentation

• Participate in post-incident reviews and contribute to root cause analysis

Minimum Qualifications

• Minimum 4 years of experience in network engineering or network operations

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field

• A combination of education, certifications and experience may be considered

Preferred Qualifications

• Strong hands-on experience with Cisco routing and switching (campus, data center, and WAN)

• Solid understanding of network fundamentals: TCP/IP, OSPF, BGP, VLANs, spanning tree, QoS

• Experience with network monitoring and management platforms (e.g., SolarWinds)

• Demonstrated ability to troubleshoot complex network issues across L1–L3

• Experience performing physical network tasks: rack-and-stack, cabling, hardware replacement

• Familiarity with SD-WAN concepts and architectures

• Strong documentation habits and attention to detail

• Ability to work independently with minimal supervision at remote sites

• Cisco Certified Network Professional (CCNP) or equivalent

• Versa SD-WAN experience or certification (VNSP or similar)

• Experience with Netbox or similar IPAM/DCIM tools

• Exposure to OT/SCADA network environments

• Experience supporting data center network infrastructure

• Experience with cellular/modem-based connectivity (Sierra Wireless or similar)

• Familiarity with ITIL processes (incident, change, problem management)

• Experience with network automation or scripting (Python, Ansible)

• Prior experience in energy, utilities, or pipeline operations environments

This position requires candidates to:

• Participate in rotating on-call schedule for after-hours network support

• Occasional after-hours or weekend work for critical infrastructure events outside the regular on-call rotation (infrequent; estimated 1–2 occurrences per year)

• Lift and carry network equipment weighing up to 50 lbs

• Stand, walk, bend, and kneel for extended periods during physical site work

• Work at heights using ladders for overhead cabling and equipment installation

• Work in data center environments with controlled temperature, elevated noise levels, and confined spaces

• Perform repetitive tasks such as terminating cables and mounting equipment in racks

To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid

About our business

We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. Every day, our dedicated team proudly connects the world to the energy it needs—moving over 30 per cent of the cleaner-burning natural gas used across the continent. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure fuels industries and generates affordable, reliable and sustainable power across North America, while enabling LNG exports to global markets.

TC Energy is an equal opportunity employer and participates in the E-Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at [email protected] for support.

All applicants must have legal authorization to work in the country where the position is based, without restrictions. Background screening is required for all positions, which may include criminal and/or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's qualifications.

Learn more

Visit us at TCEnergy.com and connect with us on our social medial channels for our latest news, employee stories, community activities, and other updates.

Thank you for considering TC Energy in your career journey.