- Location
- Wings Event Center, United States of America
- Type
- Part-time
- Department
- Sales
- Seniority
- Entry
- Source
- Workday
Description
Job Description
WHAT YOU’LL BE DOING:
May include, but not limited to:
Process all types of ticket orders placed at the ticket office directly
Process mail orders for all events held at the Event Center
Process group orders for all events held at the Event Center
Process credit card orders by phone
Maintain good customer relations and service
Provide information to patrons concerning hockey games, special events, and general facility facts
Answer customer inquiries and mails appropriate information as requested
Understand the functions and operations of the Etix System
Attend staff training
Becomes familiar with necessary reports: Injury Reports, Customer Complaints, Incident Reports, etc.
WHAT YOU NEED FOR THIS POSITION:
Excellent skills in customer relations, communications and problem solving
Cash handling experience
Sales and customer service experience preferred
Ability to work flexible hours and weekends
Able to sit or stand for long periods of time, up to 8 hours or more
Able to stoop and bend
Occasionally able to lift up to 40 pounds
Able to comply with safety standards