Onsite Specialist

POSITION TITLE: Onsite Specialist
LOCATION: Fremont, CA (Onsite) 
SHIFT: Monday - Friday, 8:30AM - 5:00PM 
COMPENSATION: $70,500 - $75,000 annually + Bonus
*Compensation in this range will be determined based on experience and other qualifications of the successful candidate.
EMPLOYMENT TYPE: Full-Time
FLSA STATUS: Exempt
 

GENERAL JOB DESCRIPTION:
Eastridge Workforce Solutions is seeking an Onsite Specialist to support one of our key client partnerships in Fremont, CA. The Onsite Specialist will serve as a highly visible, employee-facing resource with a strong focus on employee relations, HR administration, and day-to-day workforce support.

The ideal Onsite Specialist has hands-on HR experience, including exposure to employee relations, and is comfortable addressing employee concerns while recognizing when matters should be escalated. This individual will work closely with employees, supervisors, client leadership, and the Eastridge team and should be highly organized, proactive, relationship-driven, and comfortable managing multiple priorities in a fast-paced, high-volume environment.

RESPONSIBILITIES & EXPECTATIONS:

• Serve as a primary onsite resource for employees, providing support related to workplace concerns, policies, attendance, timekeeping, payroll, and other HR-related matters.

• Support day-to-day employee relations matters, including gathering information, documenting concerns, addressing issues within scope, and escalating complex or sensitive matters to HR leadership as appropriate.
• Partner closely with client supervisors, managers, and Eastridge leadership to address employee concerns and ensure timely and consistent follow-up.
• Build and maintain strong relationships with employees, client leadership, and contingent workers while serving as a trusted onsite point of contact.
• Maintain accurate and confidential employee documentation and records in accordance with established policies and procedures.
• Support HR administrative functions including employee records, compliance, timekeeping, payroll adjustments, sick leave, reporting, and other workforce-related processes.
• Audit timekeeping information and assist with payroll-related questions, discrepancies, and adjustments.
• Provide guidance to client managers regarding program processes, policies, expectations, and appropriate next steps.
• Monitor program activities and proactively identify potential employee, compliance, or operational concerns.
• Identify challenges, recommend solutions, and appropriately escalate matters requiring additional HR or leadership support.
• Maintain a visible onsite presence and travel between client locations in Fremont to support employees and supervisors as needed.
• Assist with recruiting, screening, interview coordination, onboarding, and new hire orientation based on business needs.
• Support high-volume onboarding activities and help provide an organized and positive new hire experience.
• Maintain tracking tools and prepare basic reports using Excel and Google Workspace.
• Provide timely communication, reporting, and updates to client and Eastridge stakeholders.
• Contribute to process improvements that enhance operational efficiency and the employee and client experience.
• Perform additional duties and projects as assigned based on business needs.

MINIMUM REQUIREMENTS:

• Experience working in Human Resources, employee relations, people operations, HR administration, or a related employee-support function.
• Hands-on experience responding to employee questions, workplace concerns, or employee relations matters.
• Ability to handle sensitive and confidential employee information with professionalism and discretion.
• Sound judgment with the ability to determine when an employee matter can be addressed independently and when escalation is appropriate.
• Strong interpersonal and relationship-building skills with the ability to communicate effectively with employees, supervisors, managers, and leadership.
• Strong administrative, organizational, documentation, and follow-through skills.
• Ability to effectively prioritize multiple responsibilities and deadlines in a fast-paced, high-volume environment.
• Proactive and solutions-oriented approach with the ability to work independently while contributing to a highly collaborative team.
• Ability to adapt to changing priorities and operate effectively in situations that may not always have a defined process or immediate solution.
• Proficiency with Microsoft Office and/or Google Workspace.
• Reliable transportation and ability to travel approximately 10% locally between client locations in Fremont.

It would be great if you had these:

• 2+ years of HR, employee relations, people operations, or related experience.
• Bilingual Spanish/English skills
• Experience supporting an hourly, high-volume workforce within manufacturing, warehouse/distribution, staffing, retail, hospitality, or a similar environment.
• Previous experience handling employee relations matters within a high-volume environment.
• Staffing, recruiting, or onboarding experience.
• Experience with payroll, timekeeping, attendance, or workforce compliance processes.
• Experience using Excel or Google Sheets to maintain employee tracking tools and basic reports.
• Experience working directly with client or business leaders in an account management, HR, or workforce support capacity.

Travel

• Approximately 10% local travel is expected between client locations in Fremont.

PERKS & BENEFITS:

At the center of Eastridge Workforce Solutions' values is the belief that the most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for their great work, we offer the perks and benefits listed below.

• Eastridge has an Employee Stock Ownership Plan (ESOP), a tax-qualified retirement benefit plan.
• Medical, Dental, Vision, Life Insurance
• 401(k) plan, Roth IRA, and Flexible Spending Account offerings
• Paid Time Off and Sick time
• 12 Paid Holidays annually
• Tuition Reimbursement Program
• Health and Wellness benefits
• Pet Insurance
• Company-sponsored Volunteer Events
• Corporate Discounts - 20-60% off on certain movies, hotels, concerts, sporting events, and more!
• Additional details about our benefit package can be found here.

DISCLAIMER: The compensation and benefits information in this posting represents Eastridge’s good faith and reasonable estimate of what it might pay for this position. Eastridge reserves the right to modify this information at any time, subject to applicable law.

WHAT MAKES EASTRIDGE WORKFORCE SOLUTIONS DIFFERENT:

At Eastridge Workforce Solutions, we do more than connect people with jobs. We help individuals build meaningful careers. For over 50 years, companies have trusted us to deliver innovative Professional and High-Volume recruiting solutions that make attracting and managing talent simple, scalable, and successful.

As a 100% employee-owned company (ESOP), every team member shares in our success. As the company grows, so does your equity and long-term wealth-building potential. When you join Eastridge, you’re not just an employee. You’re an owner, empowered to grow your career while benefiting directly from the value you help create.

Our culture is built on servant leadership, career development, and continuous innovation. We are committed to providing opportunity and enrichment through work and delivering top-tier service to help both clients and candidates thrive.

At Eastridge, we foster an inclusive and supportive workplace where every team member has the opportunity to succeed. If you're excited about this role but don’t meet every qualification, we encourage you to apply. You may be the perfect fit for this or another opportunity with us.

Equal Opportunity Employer:

Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Please note that Eastridge is unable to provide visa sponsorship to applicants.

Background Checks:

Eastridge Workforce Solutions will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance.

Massachusetts Candidates:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Privacy:

Information collected and processed as part of your candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Eastridge’s Privacy Policy: https://www.eastridge.com/privacy-policy, as well as Eastridge’s Pre-Use Notice of Collection and Automated Decision-Making Technologies: https://www.eastridge.com/data-collection-notice

By applying for this position, you consent to being contacted by Eastridge Workforce Solutions and its agents or authorized service providers regarding employment opportunities, assignments, and the recruiting process. Communications may be by phone call, AI-assisted or AI-generated phone call (where permitted by law), automated text message (SMS), or email.

The purposes for these communications may include, but are not limited to, confirming your interest in available opportunities, scheduling interviews, conducting initial screening conversations, and collecting information relevant to your application.

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. You may opt out of receiving text messages at any time by replying "STOP" to any SMS message. For additional information regarding our text messaging practices, please review our SMS Terms and Conditions at: https://www.eastridge.com/sms-terms-and-conditions. You may opt out of receiving e-mail by clicking the “Unsubscribe” button.