Global Multinational Head of Complex Accounts

Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business 
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Multinational
AIG’s Multinational business is an exciting area within General Insurance that will challenge you every day to explore new opportunities for our clients worldwide. As a trusted advisor, you will tailor multinational insurance solutions for our global clients, empowering them to operate across borders with confidence and consistency. Partner with a dynamic, global team of experts, including underwriters, risk engineers, and analytics and claims professionals, to design, implement and service multinational insurance programs. This includes issuing timely policies, providing regulatory advice, sharing local knowledge, supporting efficient money movement capabilities and deploying large fronted limits. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. With in-depth knowledge of local markets, practices and regulations, Multinational provides world-class insurance solutions and helps clients successfully navigate their cross-border risks, wherever in the world their businesses take them.

About the role
The Head of Complex Multinational Solutions will act as a global multinational fronting subject matter expert and focal point for promotion, design, delivery and governance of AIG’s Captive & Fronted Multinational solutions and service:

Responsibilities:

• partnering with all relevant stakeholders to lead development, and support execution, of multinational fronting growth plans, providing support for the strategic promotion and positioning of AIG’s market leading complex & captive multinational fronted solutions & services.
• coordinating field-based input and lead field-based execution of program guidance, governance, and oversight of AIG’s Complex Multinational Fronting portfolio. 
• engaging directly with select key clients & prospects and across AIG’s Complex & Captive Multinational Fronted portfolio in support of assigned Multinational Client Executives 
• interfacing with the Global Fronting CUO, Reinsurance Leadership, MN Product Leaders and other stakeholders as appropriate to:
• assure proper integration of MN Fronting & Product underwriting and Reinsurance, leading MN Fronting compliance, training talent development, and thought leadership
• represent Multinational in all relevant reinsurance forums, including IRTAB, Monthly MN Reinsurance calls & Strategic reinsurance working groups.
• This role reports directly to the Global Head of Multinational, General Insurance.
• What you need to know:
• •    Lead AIG’s Complex Multinational Fronting Client Engagement for an assigned portfolio of  selected Multinational Fronting clients/prospects (MN Tier 1 & 2)
• •    Support communication of AIG’s Captive & MN Fronting Value Proposition including responsibility for related sales collateral supporting AIG’s Captive & MN Fronting's “Right to Win” marketing initiative
• •    Develop, deliver and support AIG’s Captive & Multinational Fronting thought leadership
• •    Participate in a larger effort to identify preferred captive & MN fronting clients based on overall relationship with AIG, and absent or in advance of coordination among all responsible areas, create a tactical approach to identifying preferred clients that can be effective in the short-term
• •    Engage with assigned client-facing teams to participate in, and relay, messages regarding multinational fronting program structure, AIG requirements (pricing, collateral, structure), with a focus on top MN Tier (1 & 2) clients, large new opportunities, and programs where changes are or need to be made
• •    Support assessment and escalation of High Limit Referrals across the global MN Fronted portfolio
• •    Oversee program design and transactional efficacy across AIG’s global Multinational Fronted portfolio (MN Tier 1 & 2), assessing existing programs, participating on development of new programs, and mandating and helping to execute improvements
• •    Work with claims to ensure Multinational Fronting related claims are handled in a proactive manner ensuring claims stands out as a competitive differential for AI

Participate in:

• Relevant Reinsurance related forums, including IRTAB & the Monthly MN reinsurance call
• MN reinsurance transformation workstreams related to Fronting, including continuing to lead the MN Reinsurance Aggregator workstream  
•  Oversight MN Fronting quality control, governance and compliance – matching guidelines to practice, which in turn informs training and authority
• Proactively identify Multinational Fronting training opportunities in consultation with Multinational, CUO, Product Leadership and take primary responsibility for organizing and implementing them
• Work with GF CUO to:
• assess delegations and put in place any changes agreed with MN regional  leadership and CUO
• revise MN Fronting underwriting guidelines and procedures and implement training
• assess Fronting fee rater and pricing approach
• contribute to developing the underwriting strategy and guidelines regarding large exposures; longer tenors; product-specific appetite; other parameters 
• Lead MN Fronting-related Schedule F reduction efforts, including gathering and coordinating the information and message related to increased collateral requirements as these expand in the coming years and direct involvement in client-facing discussions

What we’re looking for:

• 10+ years of insurance experience in positions of increasing authority, including significant experience handling large Multinational Fronting portfolios & client relationships.
• Inspiring leader able to engage, influence and train colleagues and be  a high performing team member.
• Knowledge of Fronting, captive management and multinational business across multiple lines of business in multiple markets, including structuring, credit, reinsurance, financial, legal and regulatory aspects.
• Excellent influencing and communications skills including effective engagement with senior level managers across multiple levels and areas of the company, and externally with key clients and broker partners.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

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Functional Area:

UW - Underwriting

AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd