Transformation Program Management Lead, Markets -VP

The Project Management Lead is a Vice President within Markets Transformation & Program Execution responsible for delivering complex transformation initiatives across data, technology, regulatory, and business process domains. The role partners with business leaders, subject matter experts, product owners, business analysts, and technology teams to drive execution, manage risks and dependencies, and ensure successful delivery of strategic outcomes.

The successful candidate combines strong project management discipline with the ability to operate in complex, cross-functional environments. They are comfortable managing day-to-day delivery activities, influencing stakeholders without direct authority, escalating issues appropriately, and communicating effectively with senior management.

This role requires a highly organized, self-directed individual who can quickly learn new subject areas, independently develop solutions and recommendations, and maintain momentum across multiple initiatives in a fast-paced environment.

The role must appropriately assess risk when business decisions are made, demonstrating particular consideration for Citi's reputation and safeguarding Citigroup, its clients, and its assets by driving compliance with applicable laws, rules, regulations, and policies.

Responsibilities:

• Lead the planning, coordination, and execution of complex transformation initiatives with a significant data, technology, or regulatory component.
• Work closely with business leads and subject matter experts to define project objectives, requirements, priorities, deliverables, and success measures.
• Partner with technical leads, business analysts, product owners, and development teams to translate business objectives into executable project plans.
• Manage projects through all phases of delivery, including initiation, planning, execution, governance, risk management, and implementation.
• Coordinate activities across multiple workstreams, ensuring alignment of timelines, dependencies, resources, and deliverables.
• Monitor project health, identify risks and issues early, develop mitigation plans, and escalate concerns appropriately.
• Distinguish between issues that can be resolved independently, those requiring leadership input, and those requiring escalation to senior stakeholders.
• Prepare concise, actionable communications for executive audiences, including status updates, decision requests, risk summaries, and escalation materials.
• Establish effective governance structures, meeting routines, delivery reporting, and stakeholder management processes.
• Drive accountability across teams and functions where direct reporting relationships do not exist.
• Influence stakeholders and delivery teams to maintain momentum, resolve blockers, and achieve successful outcomes.
• Adapt delivery approaches based on project needs, using Agile, Scrum, iterative, hybrid, or traditional project management methodologies as appropriate.
• Maintain project documentation, action logs, decisions, risks, issues, and dependencies using tools such as Jira and Confluence.
• Develop and maintain project materials, presentations, reporting packs, and analysis using Microsoft Office applications.
• Build strong relationships across business, technology, risk, and operations organizations to facilitate collaboration and effective decision-making.
• Rapidly learn new business processes, regulatory requirements, data concepts, and technical subject matter as required by transformation initiatives.
• Independently identify and develop solutions to project challenges, presenting recommendations and options to leadership for review and decision.
• Support data-focused initiatives by understanding project impacts across data sourcing, quality, controls, reporting, governance, and technology environments.

Recommended Qualifications:

• 5-10 years of relevant project or program management experience, preferably within financial services or a similarly complex and regulated environment.
• Proven experience delivering transformation initiatives involving data, technology, business process, regulatory, or operational change.
• Experience working directly with senior business leaders, subject matter experts, and stakeholders across multiple functions.
• Experience partnering with technical leads, business analysts, product owners, and technology delivery teams.
• Strong project governance, planning, execution, stakeholder management, risk management, and issue management capabilities.
• Demonstrated ability to manage projects at multiple levels, from hands-on execution and coordination through executive communications and stakeholder engagement.
• Strong interpersonal, influencing, and relationship-management skills.
• Ability to drive outcomes through collaboration and influence in environments where direct authority may not exist.
• Strong judgment regarding when to resolve issues independently, when to seek guidance, and when to escalate.
• Experience working with Agile, Scrum, iterative, hybrid, and traditional project delivery methodologies.
• Proficiency with Jira, Confluence, Microsoft Excel, PowerPoint, Word, and related collaboration and productivity tools.
• Excellent written and verbal communication skills, including the ability to tailor messages for technical, business, and executive audiences.
• Strong organizational skills with the ability to manage multiple priorities and competing deadlines.
• Self-directed and highly independent, with the ability to quickly learn unfamiliar subject matter and operate effectively with limited oversight.
• Demonstrated problem-solving skills and the ability to develop practical solutions in ambiguous environments.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

\------------------------------------------------------

## Job Family Group:

Project and Program Management

\------------------------------------------------------

## Job Family:

Program Management

\------------------------------------------------------

## Time Type:

Full time

\------------------------------------------------------

## Primary Location:

New York New York United States

\------------------------------------------------------

## Primary Location Full Time Salary Range:

$129 840,00 - $194 760,00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

\------------------------------------------------------

## Most Relevant Skills

Please see the requirements listed above.

\------------------------------------------------------

## Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

\------------------------------------------------------

## Anticipated Posting Close Date:

sept 25, 2026

\------------------------------------------------------

## Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

\------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.