Lab Pack Customer Facing Representative (DZ Driver)

Job Title: Lab Pack Customer Facing Representative (DZ Driver)

Department: Hazardous Waste / Environmental Services

Position Overview

GFL Environmental is looking for a detail-oriented, safety-driven Lab Pack Representative to serve as the front-line technical representative for our environmental services division. In this role, you will identify, pack, label, and safely transport hazardous and non-hazardous chemical waste from customer sites. Combining technical chemical expertise with client-facing service, you will ensure full regulatory compliance while delivering an outstanding customer experience.

Key Responsibilities

• Customer Representation & Site Operations: Serve as the primary on-site technical contact, providing professional, courteous service while handling chemical waste streams.

• Lab Packing & Identification: Classify, segregate, package, and label various laboratory chemicals and hazardous wastes according to municipal, provincial, and federal regulations.

• Chemical Compatibility & Safety: Evaluate chemical compatibility on-site to safely consolidate waste, prevent hazardous reactions, and ensure proper transport.

• Transportation & Logistics: Drive company vehicles (including DZ-class trucks) to pick up waste from client locations and transport it back to GFL processing facilities.

• Documentation & Compliance: Complete accurate waste manifests, shipping documents, lab pack inventories, and chain-of-custody paperwork.

• Equipment Maintenance & Safety Compliance: Strictly adhere to GFL safety protocols, conduct pre-/post-trip vehicle inspections, and wear required personal protective equipment (PPE), including respiratory protection when necessary.

Qualifications, Experience & Requirements

• Education & Experience: Post-secondary education in Chemistry or Chemical Technology. Relevant work experience and/or an internship in a related environmental field will be considered.

• Licensing: A valid DZ Driver’s License is preferred; candidates willing and eligible to obtain a DZ license will also be considered.

• Chemical Expertise: Solid understanding of potential chemical reactions (compatibility) and standard methods for performing safe chemical disposal reactions.

• Technical & Computer Skills: Competent computer skills, including proficiency in Google Sheets and Google Docs.

• Safety & Detail Orientation: Extremely safety-conscious, highly detail-oriented, and capable of safely wearing a respirator as required by job tasks.

• Professional & Interpersonal Skills: Strong organizational, communication, and interpersonal skills with the ability to build positive customer relationships.

• Work Style: Self-motivated, able to multitask, work with minimum supervision, and collaborate effectively within a team environment.

• Flexibility: Willingness to work overtime, alternate shifts, and occasional weekends as operational needs dictate.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.