Job Description

Admissions Assessment and Application Processing

• Review and process admissions applications, including supporting documents
• Assess applicants' eligibility based on established admissions criteria
• Evaluate international and overseas academic qualifications
• Communicate admissions requirements, outcomes, and next steps to prospective students
• Maintain accurate and complete admissions records

Student Contracts and Regulatory Compliance

• Provide Pre-Course Counselling to students where required
• Prepare, issue, and facilitate student contracts
• Ensure contract administration complies with EduTrust and other applicable regulatory requirements
• Support audits, regulatory reviews, and compliance reporting

Student's Pass Administration

• Support Student's Pass applications, renewals, and cancellations
• Review and submit documentation through ICA's SOLAR system
• Monitor application progress and update students
• Maintain Student's Pass records in accordance with applicable requirements

Student Support

• Respond to applicants and student enquiries
• Support scholarship and financial aid application processes
• Assist with student onboarding, including orientation programmes

Contract Automation and Process Improvement

• Manage the University's contract automation process
• Coordinate with internal stakeholders to support smooth operations
• Resolve operational issues and maintain process documentation
• Identify opportunities to improve efficiency, accuracy, and compliance

Qualifications

• Diploma qualification with 2 to 5 years of experience in admissions, student services, enrollment management, or a related higher education setting
• Experience in a Singapore Private Education Institution (PEI) will be highly advantageous
• Familiarity with international education systems, qualification assessment, Student's Pass administration, and ICA requirements are preferred
• Strong attention to detail, organization, record management, and communication skills
• Proactive team player with strong initiative, sound judgment, and ability to work independently
• Passionate about continuous improvement and has an interest in using technology and automation to improve processes