- Location
- Tokyo, Japan
- Type
- Full-time
- Department
- IT
- Seniority
- Entry
- Experience
- 3+ years
- Source
- Workday
Description
About Klook
We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.
Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.
We operate a mobile-first, curated platform featuring diverse experiences across global destinations.
Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
Customer First
Push Boundaries
Critical Thinking
Build for Scale
Less is More
Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!
Role Summary
This role is responsible for developing and expanding activity offerings in Japan for inbound travellers, focusing on acquiring new partners and driving business growth within the assigned merchant and destination portfolio. The mission is to create compelling travel experiences for global customers by ensuring a diverse and competitive product offering, from major activities to hidden local workshops and outdoor adventures.
What You'll Do
New Partner Acquisition:
- Proactively identify and onboard high-potential activity providers and local operators to expand Klook's footprint across Japan.
- Own the acquisition pipeline end-to-end, identifying the most effective outreach and hunting methods to consistently secure new supply and hit acquisition targets.
- Execute end-to-end business development cycles, from cold outreach to contract negotiation, ensuring competitive pricing and exclusive offerings for Klook users.
Sales & Business Development:
- Support newly onboarded partners through initial onboarding and early optimization, using data to help them get listed effectively before transitioning to steady-state account management.
- Leverage Klook's strengths to ensure a market-leading product portfolio that delivers high-quality experiences.
Cross-Functional Collaboration:
- Work closely with internal teams (e.g., marketing, supplier operations, customer service, finance) to maximize sales performance, enhance operational efficiency, and elevate customer satisfaction.
- Support market leaders by analyzing industry trends and competitor activities, providing insights through continuous research and market feedback.
What You'll Need
- At least 3 years of work experience, with a preference for background in the travel tech industry. Experience in Sales or Business Development, particularly in outbound/hunting roles, is an advantage.
- Strong commercial acumen with solid analytical, written, and verbal communication skills; curious and an active listener when engaging with merchants.
- Entrepreneurial mindset with a proactive, hands-on approach; comfortable with fast-paced, evolving environments.
- Highly collaborative and independent, with a goal-oriented and self-motivated personality.
- Strong organizational skills to manage a high-volume pipeline, track sales activities, and ensure timely follow-ups.
- Comfortable working with spreadsheets and internal management systems, with a natural curiosity for working with data and systems.
- Ability to prioritize tasks and prospects based on strategic importance and potential business impact.
- Fluent in Japanese. Will need to report in Business level English, Mandarin is a strong plus
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.
