Shipping Receiving Specialist

Description

Position Summary

Ensures product is shipped to customers in accordance with sales order requests by reviewing, preparing and processing shipping documents.

Primary Functions

· Handles a wide variety of paperwork including purchase orders, return authorizations, delivery notes and other shipping papers.

· Reviews all delivery notes for “Special Instructions” and highlights them for the Warehouse Associates.

· Prepares all special labels for customer orders.

· Provides information to Customer Service Representatives when requested.

· Schedules inbound as well as outbound loads.

· Provides timely and professional communication with carriers, 3rd party logistics companies and internal as well as external customers.

· Utilizes various screens in ERP system to print pick lists, confirm and post orders as well as determine order information such as carrier, ship date, pro number, etc.

· Ensure orders are shipped in time to arrive by the customer’s requested delivery date.

· Acts as a backup to other office personnel including the Office Lead, Inventory Specialist, Quality Specialist and Packaging Specialist.

· Works with the Transportation Planner to document and track carrier issues.

· Files paperwork as needed.

· Provides miscellaneous assistance as required.

· Ability to work in a fast-paced environment.

· Any other duties or assignments as necessary or currently being done but not expressly covered under the above responsibilities.

· Defined as a significant risk of substantial harm that cannot be eliminated or reduced to an acceptable level by reasonable accommodation.

· Responsible for maintaining housekeeping standards within the Shipping Office.

· Must understand the concept of teamwork and practice it each and every day by working cooperatively and productively with others in order to complete tasks.

· Must be an active participant in process improvement projects.

· Poses no direct threat to the health or safety of himself/herself, of others, or to property. Defined as a significant risk of substantial harm that cannot be eliminated or reduced to an acceptable level by reasonable accommodation.

· Requires regular attendance to perform essential element as contained herein between the assigned start and end times for work.

· Performs such individual assignments as management may direct.

· Establishes and maintains effective work relationships within the department, the Corporation and the community; and maintains the professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities.

· Other duties as assigned.

Education and Experience/Knowledge

Education

· High School or GED equivalent.

Experience/Knowledge

· 2 yr+ working in a manufacturing environment.

· Previous experience working in a Shipping Office where processing of customer orders was required.

· Comprehensive knowledge of administrative functions such as planning, organizing, coordinating, directing and controlling.

Preferred Experience/Qualifications

· Previous experience with EPICOR or other business/transportation software.

· Prior Kaizen/ Lean Manufacturing experience.

Technical Role Competencies

· Excellent interpersonal skills in order to work effectively with individuals both internal and external.

· The ability to utilize various personal computers, which includes, but not limited to, spreadsheets, word processing, word processing, and database software.

· The ability to work with and maintain information of a confidential and sensitive nature.

· Must be very flexible to ever-changing workloads and responsibilities.

· Excellent communication skills, both written and verbal.

Physical Requirements & Work Environment

· Sitting at workstation approximately 15 percent of work time. Standing and walking approximately 85 percent of work time.

· Must be able to travel up to 5% of work time.

· Ability to work overtime or occasionally on weekends with short notice.

· Typical office environment with shelves overhead and above work surfaces.

· Moderate/heavy exposure to heat and excessive noise.

· Ability to wear required PPE including hearing protection, safety glasses and steel/composite toe shoes.

· Some overtime and occasional weekends required