Recruitment and Workforce Support Associate

Brief Summary:

The Workforce Support Associate provides basic on-site administrative assistance to the Human Resources Department, which is based in Fresno, California. This position supports the completion, collection, and organization of routine HR-related tasks at the Tustin, CA Distribution Center such as recruitment and incident/safety reports. The Workforce Support Associate works under the direction of the Human Resources Department and does not independently handle employee relations matters, interpret company policies, or make employment-related decisions. Questions or concerns requiring HR review must be referred to the appropriate Human Resources representative in Fresno.

Essential Functions:

1. Provide administrative support to the distribution center and Human Resources Department.
2. Support full-cycle new-hire onboarding.
3. Assist with preparing, distributing, collecting, scanning, and filing HR-related forms and documents.
4. Manage temp employee vendor
5. Assist employees with accessing routine forms, instructions, HR systems, and contact information.
6. Direct employee questions, complaints, leave requests, accommodation matters, and other HR concerns to the appropriate Human Resources representative.
7. Provide administrative support with leave-of-absence and workers' compensation documentation as directed by Human Resources.
8. Assist with pre-employment and onboarding requirements, including document collection and communication with candidates or new hires.
9. Maintain required workplace postings and distribute HR communications provided by the Human Resources Department.
10. Perform general office duties, including data entry, scanning, copying, filing, preparing correspondence, and maintaining spreadsheets.
11. All other duties as assigned.

 

Knowledge, Skills and Experience:

Required

1. Minimum 2+ years related experience
2. Bilingual in both English and Spanish
3. Knowledge of Microsoft Office, online ticketing systems, and HRIS
4. Excellent verbal and written communication skills in English
5. Take initiative to plan, organize, and complete assignments independently
6. Initiate, maintain, and complete both short term and long-term projects simultaneously
7. Able to work independently and work effectively as a member of a team
8. Able to handle regular interruptions to serve the needs of others while maintaining focus on multiple priorities and short and long term deadlines
9. Able to finish projects both quickly and accurately
10. Maintain the highest level of integrity and confidentiality
11. Establish and maintain cooperative relationships with employees, maintaining a warm and professional manner with a positive employee relations and customer service mindset

Preferred

1. Pre-existing relationships with staffing agencies in the local area
2. Experience with work comp intake, OSHA recordkeeping, and/or safety coordination

Work Environment:

When in-office: well-lit, heated and/or air-conditioned indoor office and showroom setting with adequate ventilation. When on distribution floor: well-lit, covered indoor and outdoor areas with adequate ventilation, some uneven floors, and heavy machinery running.