Client Delivery Operations Manager

Wing is a fast-growing, Silicon Valley-based, venture-backed multinational startup.

We are looking for an exceptional, highly motivated individual to serve as a Client Delivery Operations Manager. 

The Client Delivery Operations Manager is responsible for the day-to-day management, visibility, and operational health of Wing's end-to-end client fulfillment pipeline.This role ensures that opportunities and accounts move efficiently through each stage of the business, from Sales handoff, talent requirements, recruitment and staffing, candidate presentation, client selection, onboarding, launch, and early account stabilization.

The Client Delivery Operations Manager serves as the central operational owner of the pipeline, continuously monitoring movement, identifying bottlenecks, enforcing timelines, coordinating cross-functional teams, and resolving process gaps that could delay revenue, staffing, or client activation.

This is not primarily an administrative tracking role. The position is expected to actively manage the pipeline, challenge stalled items, drive accountability, escalate risks, and improve the underlying processes that keep the pipeline moving.